Feefo değerlendirmeleri nasıl toplanıyor?

Bizimle çalışan işletmeler adına bağımsız olarak geri bildirim topluyoruz. Platformumuz yalnızca doğrulanmış alıcılara ulaşır. Böylece gerçek müşterilere ait değerlendirmeler okuduğunuzdan emin olabilirsiniz.

Kimler Feefo değerlendirmesi yapabilir?

Yalnızca satın alma kanıtı olan müşteriler Feefo değerlendirmesi yapabilir. Bunu, işlemlerinden hemen sonra alıcılara ulaşarak sağlıyoruz.

Değerlendirmeleri nasıl doğruluyoruz?

Değerlendirmelerin gerçek müşterilerden geldiğini, bunları bir satış veya işlemle eşleştirerek doğrularız. İnsanlar yalnızca işletmeden satın aldıktan sonra değerlendirme yapmaya davet edilir.

Sahte değerlendirmelerle nasıl başa çıkıyoruz?

Feefo, yalnızca doğrulanmış alıcıları geri bildirim sağlamaya davet ettiğimiz için, insanların sahte değerlendirmeler yapmasını önler.

grandedigital.co.uk İncelemeleri

2,046 değerlendirmenin tümü gösteriliyor

Alan

Feefo Tarafından Doğrulanmış

60 Ricroft

3 years ago

Alan, grandedigital.co.uk hakkında ne dedi?:

Brilliant service!!

Gary went the extra mile, he was extremely knowledgeable about moving the sky dish onto the chimney stack!!

Grande Digital

grandedigital.co.uk

3 years ago

Good morning Alan -- The engineer will soon receive a copy of this review - really nice feedback, so thank you on his behalf. It's really appreciated by the team that you took the time to write a review and share your positive experience, it was our pleasure to serve you. Have a great day and thanks again. Kind Regards, The Grande Digital Team

Güvenilir Müşteri

Feefo Tarafından Doğrulanmış

3 years ago

Good communication very good service

Very good 👍

Grande Digital

grandedigital.co.uk

3 years ago

Good morning -- Firstly thank you for taking the time to write a review and share your experience on Feefo. Your feedback regarding the service provided by the engineer will be forwarded to the team. Enjoy the rest of your day and thanks again. Kind Regards, The Grande Digital Team

Güvenilir Müşteri

Feefo Tarafından Doğrulanmış

3 years ago

Ridiculous Quotation

Have a standard estimated pricing on your website for certain jobs. If I’d have known it’s £200+ to mount a small television I would know to avoid.

Grande Digital

grandedigital.co.uk

3 years ago

Good morning -- We are sorry to learn of your recent experience after the engineers visit. We offer a free no obligation survey so its always the customers decision. The only cost to you is your time should you wish not to have the work done. We respect your feedback and obviously hope you manage to get the work completed at the desired budget. Have a good day. Kind Regards, The Grande Digital Team

Güvenilir Müşteri

Feefo Tarafından Doğrulanmış

3 years ago

quick and same day service. sorted out our problem

friendly engineer who understood the problem and re- positioned the dish

Grande Digital

grandedigital.co.uk

3 years ago

Good morning -- Thank you from the team for writing a review after your positive experience. Enjoy the rest of your day and have a lovely weekend. Kind Regards, The Grande Digital Team

Debbie

Feefo Tarafından Doğrulanmış

Westerham

3 years ago

Debbie, grandedigital.co.uk hakkında ne dedi?:

Excellent customer service

I couldn’t believe that the service they provide is quick, efficient and excellent customer service. I book a time slot in the morning and someone was with me within an hour! The engineer was...

Devamını oku

Grande Digital

grandedigital.co.uk

3 years ago

Good evening Debbie -- You are very welcome and thank you for considering the services of Grande Digital, it was our absolute pleasure to serve you. Your feedback will be shared with the team and engineer who visited your property. If we can be of any further assistance please do not hesitate to contact. Enjoy the rest of your day and thanks again. Kind Regards, The Grande Digital Team

Mark

Feefo Tarafından Doğrulanmış

Whitstable

3 years ago

Mark, grandedigital.co.uk hakkında ne dedi?:

Excellent service

Prompt, professional, courteous, informative, tidy, efficient. Our engineer Ashley, was a utter pro.

Grande Digital

grandedigital.co.uk

3 years ago

Good evening Mark -- The engineer will soon receive a copy of this review - really nice feedback, so thank you on his behalf. It's really appreciated by the team that you took the time to write a review and share your experience. Enjoy the rest of your day. Kind Regards, The Grande Digital Team

Karen

Feefo Tarafından Doğrulanmış

Accrington

3 years ago

Karen, grandedigital.co.uk hakkında ne dedi?:

Great service

Received very good service.. Had never used this firm before. They sent an engineer on the same day I reported the fault. Steve was very good and soon sorted out the problem Would recommend

Grande Digital

grandedigital.co.uk

3 years ago

Good afternoon Karen -- Thats really good to learn that we managed to sort the problem and the service received met your expectations. Thank you from the team for writing a review after your positive experience. Enjoy the rest of your day. Kind Regards, The Grande Digital Team

Gordon

Feefo Tarafından Doğrulanmış

Walsham-le-Willows

3 years ago

Gordon, grandedigital.co.uk hakkında ne dedi?:

Jack the installer was brilliant!!Thank you

The time taken from initial phone to completion of the installation was impressive.

Grande Digital

grandedigital.co.uk

3 years ago

Good afternoon Gordon -- You are very welcome and thank you for considering the services of Grande Digital, it was our absolute pleasure to serve you. Your feedback will be shared with the team and engineer who visited your property. If we can be of any further assistance please do not hesitate to contact. Enjoy the rest of your day and thanks again. Kind Regards, The Grande Digital Team

Brian

Feefo Tarafından Doğrulanmış

Chapel en le Frith

3 years ago

Brian, grandedigital.co.uk hakkında ne dedi?:

Excellent

Online booking, and next day appointment. The technician reviewed our aerial installation and quickly fixed a loose connection which was causing a total loss of signal.

Grande Digital

grandedigital.co.uk

3 years ago

Good afternoon Brian -- Firstly thank you for taking the time to write a review and share your experience on Feefo. Your feedback regarding the service provided by the engineer will be forwarded to the team. Enjoy the rest of your day and thanks again. Kind Regards, The Grande Digital Team

Güvenilir Müşteri

Feefo Tarafından Doğrulanmış

3 years ago

Chap who came to the house was very efficient clean and tidy even put boot protection on before coming in..

Grande Digital

grandedigital.co.uk

3 years ago

Good afternoon -- The engineer will soon receive a copy of this review - really nice feedback, so thank you on his behalf. It's really appreciated by the team that you took the time to write a review and share your experience. Enjoy the rest of your day. Kind Regards, The Grande Digital Team

Değerlendirme daveti almadınız mı?

Feefo Trusted Service Awards

Bağımsız ödüllerimiz, müşteri hizmetleri alanında en iyi markaları ödüllendirmektedir. Kazananlar, müşterilerinden aldıkları puanlara göre belirlenir.

Trusted Service Awards nedir?

Feefo değerlendirmelerine neden güvenmelisiniz?

Feefo hakkında daha fazla bilgi alın

grandedigital.co.uk Değerlendirmeler

Feefo değerlendirmeleri nasıl toplanıyor?

Kimler Feefo değerlendirmesi yapabilir?

Değerlendirmeleri nasıl doğruluyoruz?

Sahte değerlendirmelerle nasıl başa çıkıyoruz?