Feefo değerlendirmeleri nasıl toplanıyor?

Bizimle çalışan işletmeler adına bağımsız olarak geri bildirim topluyoruz. Platformumuz yalnızca doğrulanmış alıcılara ulaşır. Böylece gerçek müşterilere ait değerlendirmeler okuduğunuzdan emin olabilirsiniz.

Kimler Feefo değerlendirmesi yapabilir?

Yalnızca satın alma kanıtı olan müşteriler Feefo değerlendirmesi yapabilir. Bunu, işlemlerinden hemen sonra alıcılara ulaşarak sağlıyoruz.

Değerlendirmeleri nasıl doğruluyoruz?

Değerlendirmelerin gerçek müşterilerden geldiğini, bunları bir satış veya işlemle eşleştirerek doğrularız. İnsanlar yalnızca işletmeden satın aldıktan sonra değerlendirme yapmaya davet edilir.

Sahte değerlendirmelerle nasıl başa çıkıyoruz?

Feefo, yalnızca doğrulanmış alıcıları geri bildirim sağlamaya davet ettiğimiz için, insanların sahte değerlendirmeler yapmasını önler.

grandedigital.co.uk İncelemeleri

2,046 değerlendirmenin tümü gösteriliyor

JEAN

Feefo Tarafından Doğrulanmış

3 years ago

JEAN, grandedigital.co.uk hakkında ne dedi?:

On time, Knowledgeable and friendly. Respectful of property. Would recommend to family and friends.

Grande Digital

grandedigital.co.uk

3 years ago

Good afternoon Jean -- We are so pleased we were able to meet your expectations and the engineer was respectful to your property. It's really appreciated that you took the time to write a review and share your positive experience on Feefo. On behalf of the team, thanks again - have a great day. Kind Regards, The Grande Digital Team

Gary

Feefo Tarafından Doğrulanmış

Taunton

3 years ago

Gary, grandedigital.co.uk hakkında ne dedi?:

Excellent service.

Stuart, the engineer, phoned to let us know when he would be coming. He arrived on time and explained what our choices of aerial were. He did some reception tests and I chose the package I wanted. It...

Devamını oku

Grande Digital

grandedigital.co.uk

3 years ago

Good afternoon Gary -- Really good that we reached in a timely manner and the engineer who served your property was helpful. Thank you so much for the 5 star score on Feefo, its really appreciated by the team. Enjoy the rest of your day. Kind Regards, The Grande Digital Team

Güvenilir Müşteri

Feefo Tarafından Doğrulanmış

3 years ago

Quick, professional and friendly

Grande Digital

grandedigital.co.uk

3 years ago

Good afternoon -- Thank you from the team for writing a review after your positive experience. Enjoy the rest of your day and thanks again. Kind Regards, The Grande Digital Team

JENNY

Feefo Tarafından Doğrulanmış

3 years ago

JENNY, grandedigital.co.uk hakkında ne dedi?:

Brilliant service

Very efficient service. Fitter fast ,polite and very helpful.

Grande Digital

grandedigital.co.uk

3 years ago

Good afternoon Jenny -- We are so pleased we were able to meet your expectations, your kind words will be shared with the team. It's really appreciated that you took the time to write a review. Enjoy the rest of your day. Kind Regards, The Grande Digital Team

Feefo Tarafından Doğrulanmış

3 years ago

MR, grandedigital.co.uk hakkında ne dedi?:

Excellent service

Very pleased with grande digital services from first contact to installation excelant service

Grande Digital

grandedigital.co.uk

3 years ago

Good afternoon Mr Archer -- We are so pleased we were able to meet your expectations from start to finish. It's really appreciated that you took the time to write a review and share your experience. Enjoy the rest of your day. Kind Regards, The Grande Digital Team

mrs Thompson

Feefo Tarafından Doğrulanmış

Hailsham

3 years ago

mrs Thompson, grandedigital.co.uk hakkında ne dedi?:

Thompson

Very professional wonderful same day service. Ariel fitter was professional and polite.A little on expensive side but was worth the cost for such quick service. Thank you

Grande Digital

grandedigital.co.uk

3 years ago

Good afternoon -- We are so pleased we were able to meet your expectations and the problem got resolved in a timely manner on the same day of your initial enquiry. On behalf of the team and the engineer who served you, thanks for taking the time to write a review and sharing your positive experience. Enjoy the rest of your day. Kind Regards, The Grande Digital Team

Güvenilir Müşteri

Feefo Tarafından Doğrulanmış

3 years ago

Engineer was sent on a wasted trip

Engineer was great. Helpful and gave good advice. But had the office been willing to take more details from me and pass on to the engineer it could have saved a wasted journey. Basics like to mount a...

Devamını oku

Grande Digital

grandedigital.co.uk

3 years ago

Good afternoon -- We are sorry to learn of your experience on this occasion. Your review will be shared with our service team. Sorry if we caused any inconvenience. We hope you manage to get the TV sorted on the wall in the mean time. Enjoy the rest of your day. Kind Regards, The Grande Digital Team

Sarah

Feefo Tarafından Doğrulanmış

3 years ago

Sarah, grandedigital.co.uk hakkında ne dedi?:

Very efficient and prompt. Sorted out problems with TV signal Thank you.

Grande Digital

grandedigital.co.uk

3 years ago

Good afternoon Sarah -- You are very welcome, it was our pleasure to serve you. Excellent feedback for the team who will soon learn of your review so thank you on their behalf. Enjoy the rest of your day and thanks again. Kind Regards, The Grande Digital Team

mr stephen

Feefo Tarafından Doğrulanmış

3 years ago

mr stephen, grandedigital.co.uk hakkında ne dedi?:

I would use this company again

The service was efficient and professional from the first call to AnneMarie who took my booking to Peter who arrived at the allotted time and found the fault and fixed it promptly and efficiently

Grande Digital

grandedigital.co.uk

3 years ago

Good afternoon Stephen -- It's really appreciated that you took the time to write a review and thank you also for the additional comments for the engineer and AnnMarie who assisted you on the phone. Fantastic that we reached you at the scheduled time also. Enjoy the rest of your day and thanks again. Kind Regards, The Grande Digital Team

Güvenilir Müşteri

Feefo Tarafından Doğrulanmış

3 years ago

Professional and helpful

Grande Digital

grandedigital.co.uk

3 years ago

Good afternoon -- Thank you from the team for writing a review after your positive experience. Enjoy the rest of your day and thanks again. Kind Regards, The Grande Digital Team

Değerlendirme daveti almadınız mı?

Feefo Trusted Service Awards

Bağımsız ödüllerimiz, müşteri hizmetleri alanında en iyi markaları ödüllendirmektedir. Kazananlar, müşterilerinden aldıkları puanlara göre belirlenir.

Trusted Service Awards nedir?

Feefo değerlendirmelerine neden güvenmelisiniz?

Feefo hakkında daha fazla bilgi alın

grandedigital.co.uk Değerlendirmeler

Feefo değerlendirmeleri nasıl toplanıyor?

Kimler Feefo değerlendirmesi yapabilir?

Değerlendirmeleri nasıl doğruluyoruz?

Sahte değerlendirmelerle nasıl başa çıkıyoruz?