Feefo değerlendirmeleri nasıl toplanıyor?

Bizimle çalışan işletmeler adına bağımsız olarak geri bildirim topluyoruz. Platformumuz yalnızca doğrulanmış alıcılara ulaşır. Böylece gerçek müşterilere ait değerlendirmeler okuduğunuzdan emin olabilirsiniz.

Kimler Feefo değerlendirmesi yapabilir?

Yalnızca satın alma kanıtı olan müşteriler Feefo değerlendirmesi yapabilir. Bunu, işlemlerinden hemen sonra alıcılara ulaşarak sağlıyoruz.

Değerlendirmeleri nasıl doğruluyoruz?

Değerlendirmelerin gerçek müşterilerden geldiğini, bunları bir satış veya işlemle eşleştirerek doğrularız. İnsanlar yalnızca işletmeden satın aldıktan sonra değerlendirme yapmaya davet edilir.

Sahte değerlendirmelerle nasıl başa çıkıyoruz?

Feefo, yalnızca doğrulanmış alıcıları geri bildirim sağlamaya davet ettiğimiz için, insanların sahte değerlendirmeler yapmasını önler.

grandedigital.co.uk İncelemeleri

2,046 değerlendirmenin tümü gösteriliyor

MARY

Feefo Tarafından Doğrulanmış

3 years ago

MARY, grandedigital.co.uk hakkında ne dedi?:

I telephoned at 8am and the fault was identified and repaired by 4pm. I could not expect better

Grande Digital

grandedigital.co.uk

3 years ago

Good morning Mary -- Great to hear that the customer service received was to your satisfaction. Thank you from the team for leaving a review after our recent visit. Enjoy the rest of your day. Kind Regards, The Grande Digital Team

Güvenilir Müşteri

Feefo Tarafından Doğrulanmış

3 years ago

Fast efficient service excellent.

Fast efficient service. I couldn't have asked for anything better. Yes I would recommend. Thanks so much.

Grande Digital

grandedigital.co.uk

3 years ago

Good afternoon -- Firstly thank you for taking the time to write a review and share your experience on Feefo. Your feedback regarding the service provided by the engineer will be forwarded to the team. It was our pleasure to serve you. Enjoy the rest of your day and thanks again. Kind Regards, The Grande Digital Team

Güvenilir Müşteri

3 years ago

I would also like to thank the engineer who attended my address. He was polite, informative and thorough. A very nice man. 😊

Güvenilir Müşteri

Feefo Tarafından Doğrulanmış

3 years ago

Would definitely recommend

Very straightforward from booking to finish. All staff, whether face to face or on the phone, were very helpful and friendly.

Grande Digital

grandedigital.co.uk

3 years ago

Good afternoon -- We are so pleased we were able to meet your expectations from start to finish providing a helpful and friendly service. It's really appreciated that you took the time to write a review and share your experience. Enjoy the rest of your day. Kind Regards, The Grande Digital Team

IAN

Feefo Tarafından Doğrulanmış

Rugby

3 years ago

IAN, grandedigital.co.uk hakkında ne dedi?:

Good quick service when aerial blew down

Very quick service - phoned at 7.40am - they arrived and did the job with no fuss by 1.30pm. Reasonably priced

Grande Digital

grandedigital.co.uk

3 years ago

Good afternoon Ian -- We are so pleased we were able to meet your expectations and the problem got resolved in a timely manner on the same day of your initial enquiry. On behalf of the team, thank you for taking the time to write a review and sharing your positive experience. Enjoy the rest of your day. Kind Regards, The Grande Digital Team

DEREK

Feefo Tarafından Doğrulanmış

swindon

3 years ago

DEREK, grandedigital.co.uk hakkında ne dedi?:

brilliant

lovely chap who carefully explained the problems and resolved them efficiently. very happy to recommend to anyone. superb service

Grande Digital

grandedigital.co.uk

3 years ago

Good afternoon Derek -- We are so pleased we were able to meet your expectations. It's really appreciated that you took the time to write a review. Your kind words will be shared with the engineer who served you. Enjoy the rest of your day. Kind Regards, The Grande Digital Team

gaynor

Feefo Tarafından Doğrulanmış

Wirral

3 years ago

gaynor, grandedigital.co.uk hakkında ne dedi?:

Fantastic really quick on call out lovely guy Neil done the job . Very effi

Very efficient the fitter Neil was helpful and friendly and knew his job. Good service would recommend.

Grande Digital

grandedigital.co.uk

3 years ago

Good afternoon Gaynor -- Thank you so much for the excellent feedback for the engineer who made the visit to your property. It's really appreciated you taking the time to write a review sharing your experience. Enjoy the rest of your day. Kind Regards, The Grande Digital Team

Güvenilir Müşteri

Feefo Tarafından Doğrulanmış

3 years ago

Gary was very helpful. Identified the problem and resolved things quickly

I would recommend Grande Digital for the very quick response and helpful engineer.

Grande Digital

grandedigital.co.uk

3 years ago

Good afternoon -- Excellent to hear we managed to reach you in a timely manner. Your feedback will be shared with the engineer who served you. Thank you on his behalf for taking the time to share you experience and writing a review. Enjoy the rest of your day. Kind Regards, The Grande Digital Team

Casey

Feefo Tarafından Doğrulanmış

3 years ago

Casey, grandedigital.co.uk hakkında ne dedi?:

Last minute help needed and they came to the rescue

Very helpful - super fast - scheduled the wall mount appt on the same day, arrived an hour later. Very nice as well.

Grande Digital

grandedigital.co.uk

3 years ago

Good afternoon Casey -- Thank you for considering the services of Grande Digital, it was our absolute pleasure to serve you. Your feedback will be shared with the team and engineer who visited your property. Enjoy the rest of your day and thanks again. Kind Regards, The Grande Digital Team

Chris

Feefo Tarafından Doğrulanmış

York

3 years ago

Chris, grandedigital.co.uk hakkında ne dedi?:

Good communication and speedy service

Mark was very polite and efficient he moved the sky dish to the chimney took the old one down and cleared everything away did what sky should have done but sky engineer couldn’t be bothered to do, he...

Devamını oku

Grande Digital

grandedigital.co.uk

3 years ago

Good afternoon Chris -- The engineer who visited your property will soon hear about your excellent feedback, so thank you on his behalf. Great to hear as well that you were happy with the work completed. Your comments will be forwarded to the service team. Enjoy the rest of your day and thanks again. Kind Regards, The Grande Digital Team

Dan

Feefo Tarafından Doğrulanmış

3 years ago

Dan, grandedigital.co.uk hakkında ne dedi?:

Good work - needed a fix to existing digital and satellite setup. All working perfectly now. Dropped a star because he missed the original visit time - I think he ran over on his previous job. But...

Devamını oku

Grande Digital

grandedigital.co.uk

3 years ago

Good afternoon Dan -- It's really appreciated that you took the time to write a review and thank you also for the additional comments for the engineer. On the odd occasion we do have to reschedule due to simply getting beaten by the clock with jobs in the day taking longer than expected, however, we are grateful of your understanding. Enjoy the rest of your day and thanks again. Kind Regards, The Grande Digital Team

Değerlendirme daveti almadınız mı?

Feefo Trusted Service Awards

Bağımsız ödüllerimiz, müşteri hizmetleri alanında en iyi markaları ödüllendirmektedir. Kazananlar, müşterilerinden aldıkları puanlara göre belirlenir.

Trusted Service Awards nedir?

Feefo değerlendirmelerine neden güvenmelisiniz?

Feefo hakkında daha fazla bilgi alın

grandedigital.co.uk Değerlendirmeler

Feefo değerlendirmeleri nasıl toplanıyor?

Kimler Feefo değerlendirmesi yapabilir?

Değerlendirmeleri nasıl doğruluyoruz?

Sahte değerlendirmelerle nasıl başa çıkıyoruz?