The initial booking page arrived via Skyscanner should make it clear that the booking/pricing was for a basic booking, followed by requesting further pricing for other options such as baggage.
Mavyreen
Globehunters
3 years ago
Hi,
Thank you very much for your feedback and apologies for not having the baggage information made clear during your booking journey. We have escalated this case internally to investigate further and make sure there is no lack of clarity about the luggage fares.
We hope we can have the opportunity to serve your travel
needs again in the future.
I appreciate your understanding.
Best regards,
Globehunters Team
0
Paylaş
MC
Mrs Cecily Chappel
Feefo Tarafından Doğrulanmış
London
3 years ago
Mrs Cecily Chappel, Globehunters hakkında ne dedi?:
Efficient and easy to deal with.
Mavyreen
Globehunters
3 years ago
Thank you very much for your fab review! If you need further assistance, please do not hesitate to contact us. Wishing you a safe and happy trip! :-)
0
Paylaş
Güvenilir Müşteri
Feefo Tarafından Doğrulanmış
3 years ago
Flight booking
It was easy to book online but the only thing that surprised me was I had to pay an additional fee for my baggage which wasn’t shown on the initial advertised price
Mavyreen
Globehunters
3 years ago
Thank you very much for your brilliant review! We always strive to make sure that the booking process is as easy for our customers! Apologies for not having the baggage information made clear during your booking journey.
If you need further assistance, please do not hesitate to contact us. Wishing you a safe and happy trip! :-)
0
Paylaş
Güvenilir Müşteri
Feefo Tarafından Doğrulanmış
3 years ago
Transparency and inconsistency in pricing
The flight was a no luggage flight and the information was hidden.
Also, i was quoted two different prices to add luggage for the same flight
Mavyreen
Globehunters
3 years ago
Hi, Thank you very much for your feedback and apologies for not having the baggage information made clear during your booking journey. We have escalated this case internally to investigate further and make sure there is no lack of clarity about the luggage fares.
We hope we can have the opportunity to serve your travel
needs again in the future.
I appreciate your understanding.
Best regards,
Globehunters Team
1
Paylaş
MS
Mrs Margaret Shepherd
Feefo Tarafından Doğrulanmış
Broxburn
3 years ago
Mrs Margaret Shepherd, Globehunters hakkında ne dedi?:
Great service so far.
Great prices. Booking details sent back quickly. Had causevto phone them and was dealt with immediately.
Mavyreen
Globehunters
3 years ago
Thank you very much for your brilliant review! We always strive to make sure that the booking process is as easy for our customers and always deliver in service and price!
If you need further assistance, please do not hesitate to contact us. Wishing you a safe and happy trip! :-)
0
Paylaş
Güvenilir Müşteri
Feefo Tarafından Doğrulanmış
3 years ago
Booking was quick, easy and the customer service contact followed up to ensure everything was fine. I got a good deal on the flight ticket aswell
Mavyreen
Globehunters
3 years ago
Thank you very much for your brilliant review! We always strive to make sure that the booking process is as easy for our customers and always deliver in service and price!
If you need further assistance, please do not hesitate to contact us. Wishing you a safe and happy trip! :-)
0
Paylaş
MW
Mr Christopher white
Feefo Tarafından Doğrulanmış
3 years ago
Mr Christopher white, Globehunters hakkında ne dedi?:
I was sold a product that was not fit for purpose
Poor I was sold a ticket that I was informed by them that I could reserve my seats through the airline or on line after trying both methods I have been told this is not the case I have asked for a...
Devamını oku
0
Paylaş
Güvenilir Müşteri
Feefo Tarafından Doğrulanmış
3 years ago
Good customer service
Your service was really fantastic
Mavyreen
Globehunters
3 years ago
Thank you very much for your fab review! If you need further assistance, please do not hesitate to contact us. Wishing you a safe and happy trip! :-)
0
Paylaş
Güvenilir Müşteri
Feefo Tarafından Doğrulanmış
3 years ago
Helpful service
Globehunters is efficient and helpful.
Mavyreen
Globehunters
3 years ago
Thank you very much for your fab review! If you need further assistance, please do not hesitate to contact us. Wishing you a safe and happy trip! :-)
0
Paylaş
Güvenilir Müşteri
Feefo Tarafından Doğrulanmış
3 years ago
Don't even bother, avoid at all costs.
Absolutely atrocious, 10/10 would never book with Globehunters again. I bought tickets for a flight, then several days later received a message saying they could not secure the seat and I had to fly...
Bizimle çalışan işletmeler adına bağımsız olarak geri bildirim topluyoruz. Platformumuz yalnızca doğrulanmış alıcılara ulaşır. Böylece gerçek müşterilere ait değerlendirmeler okuduğunuzdan emin olabilirsiniz.
Yalnızca satın alma kanıtı olan müşteriler Feefo değerlendirmesi yapabilir. Bunu, işlemlerinden hemen sonra alıcılara ulaşarak sağlıyoruz.
Değerlendirmelerin gerçek müşterilerden geldiğini, bunları bir satış veya işlemle eşleştirerek doğrularız. İnsanlar yalnızca işletmeden satın aldıktan sonra değerlendirme yapmaya davet edilir.
Değerlendirmelerin gerçek müşterilerden geldiğini, bunları bir satış veya işlemle eşleştirerek doğrularız. İnsanlar yalnızca işletmeden satın aldıktan sonra değerlendirme yapmaya davet edilir.
