Feefo değerlendirmeleri nasıl toplanıyor?

Bizimle çalışan işletmeler adına bağımsız olarak geri bildirim topluyoruz. Platformumuz yalnızca doğrulanmış alıcılara ulaşır. Böylece gerçek müşterilere ait değerlendirmeler okuduğunuzdan emin olabilirsiniz.

Kimler Feefo değerlendirmesi yapabilir?

Yalnızca satın alma kanıtı olan müşteriler Feefo değerlendirmesi yapabilir. Bunu, işlemlerinden hemen sonra alıcılara ulaşarak sağlıyoruz.

Değerlendirmeleri nasıl doğruluyoruz?

Değerlendirmelerin gerçek müşterilerden geldiğini, bunları bir satış veya işlemle eşleştirerek doğrularız. İnsanlar yalnızca işletmeden satın aldıktan sonra değerlendirme yapmaya davet edilir.

Sahte değerlendirmelerle nasıl başa çıkıyoruz?

Feefo, yalnızca doğrulanmış alıcıları geri bildirim sağlamaya davet ettiğimiz için, insanların sahte değerlendirmeler yapmasını önler.

First Home Improvements Değerlendirmesi | Müşteri Hizmetleri https://www.feefo.com/reviews/first-home-improvements Değerlendirmesi | Feefo

1,109 değerlendirmenin tümü gösteriliyor

Güvenilir Müşteri

7 years ago

Alışveriş tarihi: 19/12/2017

Pleased with purchase

The workmen were polite and fitted the door and windows well. They cleared up when finished and took away all old material.

Güvenilir Müşteri

7 years ago

Alışveriş tarihi: 15/12/2017

service was ok

The service was very good the men polite however there are one or two points we are not happy with. One is that they broke a plastic conduit and didn't tell us and they didn't put mastic around all...

Tümünü oku

Mark

First Home Improvements

7 years ago

Sorry to hear you're still waiting on a couple of issues to be resolved. I will follow up with our customer services team to see how this is progressing and I'll have them give you a call.

Güvenilir Müşteri

7 years ago

Alışveriş tarihi: 22/12/2017

Excellent fitters. Worked hard and informed of what they were doing. Left everything clean and tidy. Removed all rubbish including old windows and door.

Mark

First Home Improvements

7 years ago

Thank you for your review on First Home Improvements.

Mr & Mrs Oldfield

dereham,norfolk

7 years ago

Alışveriş tarihi: 07/12/2017

Mr & Mrs Oldfield, First Home Improvements hakkında ne dedi?:

Bad customer relationship.failed to follow up incorrect Installation of door.

Mark

First Home Improvements

7 years ago

Sorry to hear there was an issue with your installation. If there are any outstanding issues, please let me know and I'll have our customer services team contact you to resolve them.

Mr & Mrs Oldfield

7 years ago

Queries now sorted.but could have been avoided with proper internal communication in first instance.

Mark

First Home Improvements

7 years ago

I'm glad it's all sorted for you. Thanks for your feedback, I will pass it across to the rest of the team.

Mrs Gallant

7 years ago

Alışveriş tarihi: 01/12/2017

Mrs Gallant, First Home Improvements hakkında ne dedi?:

The guys were fine and couldn't have done any better considering the very cold weather conditions. However, two strips were broken and although I have received a telephone call to see how...

Tümünü oku

Mark

First Home Improvements

7 years ago

Sorry to hear you're still waiting on the strips to be replaced. I will follow up with our customer services team to see how this is progressing and I'll have them give you a call.

Mr Stone

7 years ago

Alışveriş tarihi: 11/12/2017

Mr Stone, First Home Improvements hakkında ne dedi?:

So far so good.

We are wating to hear about the cracks on kitchen walls. More customer contact would have been appreciated.

Mark

First Home Improvements

7 years ago

Thank you for your feedback. I can have our customer services team give you a call for an update, if they haven't already?

Mr Kew

7 years ago

Alışveriş tarihi: 08/12/2017

Mr Kew, First Home Improvements hakkında ne dedi?:

Excellent product and service

I am totally satisfied with the 3 windows I had fitted pre-Christmas, in fact so much so I have now ordered another window and a new front door.

Mark

First Home Improvements

7 years ago

Thank you for your review on First Home Improvements.

Mrs Burges

Coggeshall

7 years ago

Alışveriş tarihi: 08/12/2017

Mrs Burges, First Home Improvements hakkında ne dedi?:

I was very pleased with the prompt service, the good conduct of the fitters and the finished result. It did, however, take some time and many phone calls for finishing touches to be seen to.

Mr Bamford

7 years ago

Alışveriş tarihi: 31/10/2017

Mr Bamford, First Home Improvements hakkında ne dedi?:

Still waiting for window to be installed

Mark

First Home Improvements

7 years ago

Thanks for your comment, I've looked into the order and the windows have been installed and completed. However, I did find a second order for an additional window. I will investigate further and have our customer services team give you a call.

Mr Mowbray

Leicestershire

7 years ago

Alışveriş tarihi: 11/10/2017

Mr Mowbray, First Home Improvements hakkında ne dedi?:

Outstanding service from First Home Improvements

Excellent service from start to finish. Our initial phone contact was prompt, informative and helpful. When the rep visited us at home, he was friendly, knowledgeable and was not a 'pushy salesman.'...

Tümünü oku

Mark

First Home Improvements

7 years ago

Thank you for your review on First Home Improvements.

Değerlendirme daveti almadınız mı?

First Home Improvements hakkında

First Home Improvements provides a professional local service for high quality products and installations of Windows, Doors, Conservatories, Roofline and Garage Doors.

Tümünü oku

01603872707

Station Road Industrial Estate, Lenwade, Norwich, Norfolk, NR9 5LY, United Kingdom

Feefo Trusted Service Awards

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Trusted Service Awards nedir?

Feefo değerlendirmelerine neden güvenmelisiniz?

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First Home Improvements Değerlendirmeler

Feefo değerlendirmeleri nasıl toplanıyor?

Kimler Feefo değerlendirmesi yapabilir?

Değerlendirmeleri nasıl doğruluyoruz?

Sahte değerlendirmelerle nasıl başa çıkıyoruz?