Mrs Brenda &Ms Berenice Jackson, ExoticDirect hakkında ne dedi?:
Thank you
Very grateful for all your help, are have been a beacon of light for us and our baby girl Coco. Your very professional and polite.
Imane
ExoticDirect
4 years ago
Hello Mr & Mrs Jackson,Thank you for rating us 5*s!We are very happy to hear that you found the support and professionalism you needed with our customer service executives.We hope that Coco is doing better now.Kind regardsThe Exotic Direct Team
0
Paylaş
Güvenilir Müşteri
Feefo Tarafından Doğrulanmış
4 years ago
I haven’t found any other places to get good insurance for my pet
Imane
ExoticDirect
4 years ago
Hello,Thank you for rating us 4*s!We are very pleased to hear that you are satisfied with our insurance product.Kind regardsThe Exotic Direct Team
0
Paylaş
MW
Miss Rebecca Whitehouse
Feefo Tarafından Doğrulanmış
4 years ago
Miss Rebecca Whitehouse, ExoticDirect hakkında ne dedi?:
Good service.
Exotic direct provides a good service and the web site was very easy to use. I was able to set up my policy in minutes really happy with the service.
Imane
ExoticDirect
4 years ago
Hello Rebecca,Thank you for rating us 5*s!We are happy to hear that you find our website and services to your liking.We welcome you in our care.Kind regardsThe Exotic Direct Team
0
Paylaş
Güvenilir Müşteri
Feefo Tarafından Doğrulanmış
4 years ago
Top protection for peace of mind
If you have a parrot or any exotic animal then insuring them is absolutely vital as they are top priority. Highly recommended company offering the top level of care if needs be
Imane
ExoticDirect
4 years ago
Hello,Thank you for rating us 5*s!We are very pleased to hear that you have peace of mind while insuring your parrot with us .We do our best as a team to offer our clients the Top level care they deserve.Kind regardsThe Exotic Direct Team
0
Paylaş
MT
Mr Carl Thornhill
Feefo Tarafından Doğrulanmış
4 years ago
Mr Carl Thornhill, ExoticDirect hakkında ne dedi?:
Never go anywhere else.Pleasure to deal with
Always used this company
Imane
ExoticDirect
4 years ago
Hello Carl,Thank you for rating us 5*s!We are very pleased to have such a loyal customer.We strive to always be at the level of your expectations.Kind regardsThe Exotic Direct Team
0
Paylaş
MM
Mr Alan Mulkerrins
Feefo Tarafından Doğrulanmış
4 years ago
Mr Alan Mulkerrins, ExoticDirect hakkında ne dedi?:
too much paperwork gets sent, brochures etc. all i need is 1 sheet of A4 that states insurance
Imane
ExoticDirect
4 years ago
Hello Alan,Thank you for insuring your pet with Exotic Direct and also for taking the time to give us your feedback about the documentation we supplied with your renewed policy. I agree that sending fewer documents would have many benefits.However, we do need to provide certain documents/information in order to meet regulatory requirements. I have passed your suggestion onto both our compliance and products teams and I'm sure they will look into what is possible. Kind regardsThe Exotic Direct Team
0
Paylaş
MM
Mr Neil Morton
Feefo Tarafından Doğrulanmış
4 years ago
Mr Neil Morton, ExoticDirect hakkında ne dedi?:
Straightforward renewel no hassle - customer service very helpful
renewel done without any hassle - polite and friendly customer service - well priced
Imane
ExoticDirect
4 years ago
Hello,Thank you for rating us 5*s!We are very pleased to hear that you find our renewal process hassle-free.We try to do our best as a team to make the customer journey as easy and enjoyable as possible.Kind regardsThe Exotic Direct Team
0
Paylaş
Güvenilir Müşteri
Feefo Tarafından Doğrulanmış
4 years ago
Good service
Very easy to do & reasonable price.
Imane
ExoticDirect
4 years ago
Hello,Thank you for rating us 5*s!We are happy to hear that you find our process easy and our prices fair.Kind regardsThe Exotic Direct Team
0
Paylaş
MB
Mr Garry Bedford
Feefo Tarafından Doğrulanmış
4 years ago
Mr Garry Bedford, ExoticDirect hakkında ne dedi?:
Easy to set up no complications
Nathan
ExoticDirect
4 years ago
Good Afternoon Garry,
Thank you for rating us 4*s!
We really appreciate the feedback.
Kind regards,
The Exotic Direct Team.
0
Paylaş
Güvenilir Müşteri
Feefo Tarafından Doğrulanmış
4 years ago
5 stars over all
The only reason I have given 4 stars is that upon my first call I was given incorrect information. However this was remedied very quickly by the second person I spoke to and I am very satisfied with...
Devamını oku
Nathan
ExoticDirect
4 years ago
Good Afternoon,
Thank you for rating us 4*s
We really appreciate the time you have taken to leave the feedback you have.
We are sorry to hear you were misinformed on the first instance of contact with us but are happy to hear this was corrected.
Kind regards,
The Exotic Direct Team.
Situated in Sussex, we’re a friendly company, with lots of experience! In fact we’ve been insuring exotic pets since 1996. We understand the kind of problems that exotic pet owners can face. As a small team, we talk to each other! This means that if you have a problem or a question we can deal with it quickly and sympathetically, liaising with our team when necessary.
Bizimle çalışan işletmeler adına bağımsız olarak geri bildirim topluyoruz. Platformumuz yalnızca doğrulanmış alıcılara ulaşır. Böylece gerçek müşterilere ait değerlendirmeler okuduğunuzdan emin olabilirsiniz.
Yalnızca satın alma kanıtı olan müşteriler Feefo değerlendirmesi yapabilir. Bunu, işlemlerinden hemen sonra alıcılara ulaşarak sağlıyoruz.
Değerlendirmelerin gerçek müşterilerden geldiğini, bunları bir satış veya işlemle eşleştirerek doğrularız. İnsanlar yalnızca işletmeden satın aldıktan sonra değerlendirme yapmaya davet edilir.
Değerlendirmelerin gerçek müşterilerden geldiğini, bunları bir satış veya işlemle eşleştirerek doğrularız. İnsanlar yalnızca işletmeden satın aldıktan sonra değerlendirme yapmaya davet edilir.
Situated in Sussex, we’re a friendly company, with lots of experience! In fact we’ve been insuring exotic pets since 1996. We understand the kind of problems that exotic pet owners can face. As a small team, we talk to each other! This means that if you have a problem or a question we can deal with it quickly and sympathetically, liaising with our team when necessary.