Mrs Trena Sandford, ExoticDirect hakkında ne dedi?:
Very good service
Very good and helpful
Gemma Medhurst
ExoticDirect
2 years ago
Thanks for leaving us feedback about our service.
0
Paylaş
MJ
Miss Rachel Jackson
Feefo Tarafından Doğrulanmış
Folkestone
2 years ago
Miss Rachel Jackson, ExoticDirect hakkında ne dedi?:
Brilliant
Amazing service
Gemma Medhurst
ExoticDirect
2 years ago
Many thanks for leaving us positive feedback.
0
Paylaş
Güvenilir Müşteri
Feefo Tarafından Doğrulanmış
2 years ago
Very helpful customer service, efficient and friendly.
Very helpful customer service, efficient and friendly.
Gemma Medhurst
ExoticDirect
2 years ago
Thanks for this great feedback on our customer service team, we appreciate it.
0
Paylaş
BE
Bekki
Feefo Tarafından Doğrulanmış
3 years ago
Bekki, ExoticDirect hakkında ne dedi?:
Quick and Efficient
Exotic Direct acted quickly and efficiently after the claim was submitted. They made a very hard time easier for us.
0
Paylaş
MN
Miss Kelly Nunn
Feefo Tarafından Doğrulanmış
Lichfield
3 years ago
Miss Kelly Nunn, ExoticDirect hakkında ne dedi?:
Good service and reliable
Really good service staff polite and fully explain process to you. Was fully refunded for my pets treatment within 14 days of surgery. would highly recommend.
0
Paylaş
Güvenilir Müşteri
Feefo Tarafından Doğrulanmış
3 years ago
Yüklenen medya
(1) medyanın tümünü görüntüle
The best pet insurance out there!
Definitely the best pet insurance out there! Fantastic customer service on the phone, clear and quick communication. Claim process straightforward and the people you speak or email with really care...
Devamını oku
0
Paylaş
MR
Mr Edward Robinson
Feefo Tarafından Doğrulanmış
3 years ago
Mr Edward Robinson, ExoticDirect hakkında ne dedi?:
Avoid
Probably fine but I was declined support for an animal 's medical bils which led to me having to rehome he due to the mounting costs I was unable to keep I with. Having been under the impression I...
Devamını oku
Lloyd Glater
ExoticDirect
3 years ago
Hi Edward,
Thank you for leaving us your feedback, we really appreciate any feedback we receive as it enables us to look at our processes and make amendments where required. We have tried to contact you via telephone today and would really like to be able to resolve this issue, please contact the team on 0345 982 5505 and we will be happy to help.
MR
Mr Edward Robinson
3 years ago
Hi, thanks for the response but as I said in my post I had to rehome a pet due to being declined support with vet bills. There's not really a resolution for this, I'm not happy with how this went.
3
Paylaş
Güvenilir Müşteri
Feefo Tarafından Doğrulanmış
3 years ago
Insurance should be available as soon as the policy is taken out. One of my animals became unwell a few weeks after taking out insurance sadly. She is young and it is very unexpected. She was only...
Devamını oku
6
Paylaş
MR
Mrs Verity Robinson
Feefo Tarafından Doğrulanmış
3 years ago
Mrs Verity Robinson, ExoticDirect hakkında ne dedi?:
Quick payout and easy form to complete
Gabriella
ExoticDirect
3 years ago
Good morning Verity,
Thank you for taking the time to leave your 5* review, we really appreciate it.
We are so pleased to hear you have found our claims process easy.
All the best,
The Exotic Direct Claims Team.
0
Paylaş
MM
Miss Alina Matei
Feefo Tarafından Doğrulanmış
3 years ago
Miss Alina Matei, ExoticDirect hakkında ne dedi?:
Best pet insurance. Since our vet started sending the claims faster we got the claim a lot faster. Never had any problems with the insurance company
Gabriella
ExoticDirect
3 years ago
Hi Alina,
Thank you for taking the time out of your day to leave a review. We're so happy to hear you have found our claims process prompt.
We really appreciate and value your feedback.
Best Wishes,
The Exotic Direct Claims Team.
Situated in Sussex, we’re a friendly company, with lots of experience! In fact we’ve been insuring exotic pets since 1996. We understand the kind of problems that exotic pet owners can face. As a small team, we talk to each other! This means that if you have a problem or a question we can deal with it quickly and sympathetically, liaising with our team when necessary.
Bizimle çalışan işletmeler adına bağımsız olarak geri bildirim topluyoruz. Platformumuz yalnızca doğrulanmış alıcılara ulaşır. Böylece gerçek müşterilere ait değerlendirmeler okuduğunuzdan emin olabilirsiniz.
Yalnızca satın alma kanıtı olan müşteriler Feefo değerlendirmesi yapabilir. Bunu, işlemlerinden hemen sonra alıcılara ulaşarak sağlıyoruz.
Değerlendirmelerin gerçek müşterilerden geldiğini, bunları bir satış veya işlemle eşleştirerek doğrularız. İnsanlar yalnızca işletmeden satın aldıktan sonra değerlendirme yapmaya davet edilir.
Değerlendirmelerin gerçek müşterilerden geldiğini, bunları bir satış veya işlemle eşleştirerek doğrularız. İnsanlar yalnızca işletmeden satın aldıktan sonra değerlendirme yapmaya davet edilir.
Situated in Sussex, we’re a friendly company, with lots of experience! In fact we’ve been insuring exotic pets since 1996. We understand the kind of problems that exotic pet owners can face. As a small team, we talk to each other! This means that if you have a problem or a question we can deal with it quickly and sympathetically, liaising with our team when necessary.