Feefo değerlendirmeleri nasıl toplanıyor?

Bizimle çalışan işletmeler adına bağımsız olarak geri bildirim topluyoruz. Platformumuz yalnızca doğrulanmış alıcılara ulaşır. Böylece gerçek müşterilere ait değerlendirmeler okuduğunuzdan emin olabilirsiniz.

Kimler Feefo değerlendirmesi yapabilir?

Yalnızca satın alma kanıtı olan müşteriler Feefo değerlendirmesi yapabilir. Bunu, işlemlerinden hemen sonra alıcılara ulaşarak sağlıyoruz.

Değerlendirmeleri nasıl doğruluyoruz?

Değerlendirmelerin gerçek müşterilerden geldiğini, bunları bir satış veya işlemle eşleştirerek doğrularız. İnsanlar yalnızca işletmeden satın aldıktan sonra değerlendirme yapmaya davet edilir.

Sahte değerlendirmelerle nasıl başa çıkıyoruz?

Feefo, yalnızca doğrulanmış alıcıları geri bildirim sağlamaya davet ettiğimiz için, insanların sahte değerlendirmeler yapmasını önler.

ExoticDirect İncelemeleri

1,993 değerlendirmenin tümü gösteriliyor

Trusted Customer

8 years ago

Trusted Customer, ExoticDirect hakkında ne dedi?:

Good Communication

Good communication and cheque arrive within a week of the Vet getting final docs in .... thank you

Hayley

ExoticDirect

8 years ago

Hi Sue,

thank you for taking the time to leave the positive review on your claims experience.

At Exotic Direct it is our aim to process all claims as quickly as possible and ensure that our customers are communicated with from start to finish.

We hope Jasmin is feeling better now!

The Exotic Direct Claims Team.

Güvenilir Müşteri

8 years ago

prices

Good communication

Louise

ExoticDirect

8 years ago

Hi there

Thank you for taking the time to leave us your review. It is great to hear you have found our communication good.

Kind Regards

The Exotic Direct Team

Trusted Customer

8 years ago

Trusted Customer, ExoticDirect hakkında ne dedi?:

Efficiently handled

Insurance claim dealt with in a satisfactory way. I would recommend there services

Hayley

ExoticDirect

8 years ago

Hi Linda,

thank you for your review and for letting us know that you would recommend our services, this is so lovely to hear.

Please do let us know if there is anything else we can do in the future to improve your experience with us.

Have a good day!

The Exotic Direct Claims Team.

Güvenilir Müşteri

8 years ago

Louise

ExoticDirect

8 years ago

Hi there

Thank you for taking the time to rate us with 5 stars! We really appreciate it!

Kind Regards

The Exotic Direct Team

Trusted Customer

8 years ago

Trusted Customer, ExoticDirect hakkında ne dedi?:

Great for insuring exotic pets

Always been good to deal with!

Martin

ExoticDirect

8 years ago

Dear Mr Seal,

Many thanks for your email and we are delighted to hear that you are happy with our service.

The Exotic Direct Team

Trusted Customer

Banbury

8 years ago

Trusted Customer, ExoticDirect hakkında ne dedi?:

Superb company! Will never change

My renewal experience was swift and without hiccup!

Alec

ExoticDirect

8 years ago

Hi Mark,

Thanks for taking the time to write this review and also for giving us five stars!

We've worked hard to make our renewals process swift and uncomplicated - so it's great to read that this has been your experience.

If there's ever anything else we can help you with in the future, please do let us know.

Kindest regards,

The Exotic Direct Pet Insurance Team

Trusted Customer

8 years ago

Trusted Customer, ExoticDirect hakkında ne dedi?:

A quick, easy and simple renewing process

Alec

ExoticDirect

8 years ago

Hi Susan,

Thank you for giving us this five star review.

We've worked hard to make our renewals process quick, easy and simple for customers - so it's great to hear that this has been your experience.

If we can be of any further assistance, please do let us know.

Best regards,

The Exotic Direct Pet Insurance Team

Güvenilir Müşteri

8 years ago

Incredibly Helpful & Knowledgeable

All the team were friendly, understanding and quick to reply to my many queries. I would definitely recommend this insurance for their knowledge, helpfulness, kindness and good priced insurance plan.

Hayley

ExoticDirect

8 years ago

Hi there,

thank you for your positive review and for your kind words.

It is so nice to hear you found us friendly and easy to deal with.

Here at Exotic Direct we understand that making a claim can be a difficult time so it is our aim to make the process as easy as possible for our customers.

Thanks again!

The Exotic Direct Claims Team.

Trusted Customer

8 years ago

Trusted Customer, ExoticDirect hakkında ne dedi?:

quick and easy to renew and great value

Louise

ExoticDirect

8 years ago

Hi Tina

Thank you for taking the time to leave us your review and for rating us so well.

It is fantastic to hear you have found our renewal process easy and your cover great value.

Kind Regards

The Exotic Direct Team

Trusted Customer

8 years ago

Trusted Customer, ExoticDirect hakkında ne dedi?:

Quick and easy

Renewal was quick and easy and the representative I spoke to was friendly and helpful

Alec

ExoticDirect

8 years ago

Hi Kerry,

Thank you for giving us this five star review!

We're very pleased to hear that you're happy with both your latest review and also the team member that you spoke with about this.

If we can be of any further help or assistance in the future, please do get in touch.

Değerlendirme daveti almadınız mı?

Feefo Trusted Service Awards

Bağımsız ödüllerimiz, müşteri hizmetleri alanında en iyi markaları ödüllendirmektedir. Kazananlar, müşterilerinden aldıkları puanlara göre belirlenir.

Trusted Service Awards nedir?

Feefo değerlendirmelerine neden güvenmelisiniz?

Feefo hakkında daha fazla bilgi alın

ExoticDirect Değerlendirmeler

Feefo değerlendirmeleri nasıl toplanıyor?

Kimler Feefo değerlendirmesi yapabilir?

Değerlendirmeleri nasıl doğruluyoruz?

Sahte değerlendirmelerle nasıl başa çıkıyoruz?