All good for cover and easy to set up feel safe knowing my little man is covered now
Louise
ExoticDirect
6 years ago
Hi Jan,
Thank you for taking the time to leave us your review and for rating us with five stars!
We are very pleased to hear you have found our cover good and easy to set up.
Kind Regards
The Exotic Direct Team
0
Paylaş
Güvenilir Müşteri
Feefo Tarafından Doğrulanmış
6 years ago
Ok
Ok hope never to have to make a claim
Louise
ExoticDirect
6 years ago
Hi There,
Thank you for taking the time to leave us your review and for rating us with five stars!
Kind Regards
The Exotic Direct Team
0
Paylaş
Güvenilir Müşteri
Feefo Tarafından Doğrulanmış
6 years ago
Simple and quick
Very easy to navigate, I've used it for two Guinea pigs, setting up very simple and quick.
Louise
ExoticDirect
6 years ago
Hi There,
Thank you for taking the time to leave us your review and for rating us with five stars!
We are very pleased to hear you have found our application process and website easy to navigate.
Kind Regards
The Exotic Direct Team
0
Paylaş
Güvenilir Müşteri
Feefo Tarafından Doğrulanmış
6 years ago
Happy Parrot
We have always had excellent communication with Exotic Direct when needed and can relax knowing my bird is covered for her health
Alec
ExoticDirect
6 years ago
Thank you for giving us this positive review and also for taking the time to add your nice comments.
We're really pleased that you're happy with the communication you've had with us and also that our insurance gives you peace of mind.
If you ever have any questions about your policy, or if we can be of help in any other way, please do not hesitate to get in touch.
Best regards,
The Exotic Direct Pet Insurance Team
0
Paylaş
TC
Trusted Customer
Feefo Tarafından Doğrulanmış
Bkackwood
6 years ago
Trusted Customer, ExoticDirect hakkında ne dedi?:
Lovely customer service
The man I spoke to was very helpful, very pleasant and polite and chatty, it was an enjoyable phone call. Your prices are very reasonable.
Alec
ExoticDirect
6 years ago
Hi Stephanie,
Thank you for this positive feedback and also for taking the time to add such nice comments.
We're all really pleased that you're happy with the price of your pets insurance and also that customer service we were able to provided you with made for an enjoyable phone call.
If you ever have any questions about your policy, or if we can help in any other way, please do not hesitate to contact us.
Best regards,
The Exotic Direct Pet Insurance Team
0
Paylaş
TC
Trusted Customer
Feefo Tarafından Doğrulanmış
Devizes
6 years ago
Trusted Customer, ExoticDirect hakkında ne dedi?:
Friendly, helpful, fast, and efficient service. No reason to give anything less than 5 stars. I would recommend "Exotic Direct" from my experience with them!!
Alec
ExoticDirect
6 years ago
Hi Kevin.
Thank you for this positive review and also for taking the time to add such nice comments.
We're really glad that we could help you and that when you needed us, the service was friendly, helpful, fast and efficient. That you feel able to recommend us is a huge compliment!
If we can ever be of any further help or assistance in the future, please do not hesitate to contact us.
Best regards,
The Exotic Direct Pet Insurance Team
0
Paylaş
TC
Trusted Customer
Feefo Tarafından Doğrulanmış
6 years ago
Yüklenen medya
(1) medyanın tümünü görüntüle
Trusted Customer, ExoticDirect hakkında ne dedi?:
Hi Exotic direct was very helpful when I told them that my parrot went missing just a week after I took out insurance on him.
Thankfully I have him back but he was attacked by crows for the two days...
Devamını oku
Alec
ExoticDirect
6 years ago
Hi David,
It's great to know you've got your parrot back - but what an experience for them to have gone through!
Thank you for giving us this positive review. If you do need any assistance getting your bird back to full health or if you have any questions in the future, please do get in touch and we'll be very happy to assist you.
Best regards,
The Exotic Direct Pet Insurance Team
0
Paylaş
TC
Trusted Customer
Feefo Tarafından Doğrulanmış
6 years ago
Yüklenen medya
(2) medyanın tümünü görüntüle
Trusted Customer, ExoticDirect hakkında ne dedi?:
Easy and quick
Perfect and easy highly recommended .
No paperwork all done by email with easy access to my account. Brilliant job
Alec
ExoticDirect
6 years ago
Hi Belinda,
Thank you for giving us this positive review, your comments and also these pictures - they both look like very happy pets!
It's great that you've found everything to be easy, quick and that communicating over email works for you.
If you ever have any questions about your policy, or if we can help in any other way, please do get in touch and let us know.
Very best regards,
The Exotic Direct Pet Insurance Team
0
Paylaş
TC
Trusted Customer
Feefo Tarafından Doğrulanmış
6 years ago
Trusted Customer, ExoticDirect hakkında ne dedi?:
Easy to set up, no problems
Alec
ExoticDirect
6 years ago
Hi Patricia,
Thank you for this positive review. It's great to know you found it easy to set up the insurance you wanted without any problems.
If you ever have any questions about your policy, or if we can help in any other way, please do let us know.
Best regards,
The Exotic Direct Pet Insurance Team
0
Paylaş
TC
Trusted Customer
Feefo Tarafından Doğrulanmış
6 years ago
Trusted Customer, ExoticDirect hakkında ne dedi?:
Very courteous,professional and knowledgeable.
As stated below.
Alec
ExoticDirect
6 years ago
Hi Brian,
Thank you for this positive review and also for taking the time to add your comments.
It's great to know that our team were courteous, professional and knowledgeable when you spoke with them.
Should you ever have any further questions about your policy, or if we can help in any other way, please do let us know.
Best regards,
The Exotic Direct Pet Insurance Team
Situated in Sussex, we’re a friendly company, with lots of experience! In fact we’ve been insuring exotic pets since 1996. We understand the kind of problems that exotic pet owners can face. As a small team, we talk to each other! This means that if you have a problem or a question we can deal with it quickly and sympathetically, liaising with our team when necessary.
Bizimle çalışan işletmeler adına bağımsız olarak geri bildirim topluyoruz. Platformumuz yalnızca doğrulanmış alıcılara ulaşır. Böylece gerçek müşterilere ait değerlendirmeler okuduğunuzdan emin olabilirsiniz.
Yalnızca satın alma kanıtı olan müşteriler Feefo değerlendirmesi yapabilir. Bunu, işlemlerinden hemen sonra alıcılara ulaşarak sağlıyoruz.
Değerlendirmelerin gerçek müşterilerden geldiğini, bunları bir satış veya işlemle eşleştirerek doğrularız. İnsanlar yalnızca işletmeden satın aldıktan sonra değerlendirme yapmaya davet edilir.
Değerlendirmelerin gerçek müşterilerden geldiğini, bunları bir satış veya işlemle eşleştirerek doğrularız. İnsanlar yalnızca işletmeden satın aldıktan sonra değerlendirme yapmaya davet edilir.
Situated in Sussex, we’re a friendly company, with lots of experience! In fact we’ve been insuring exotic pets since 1996. We understand the kind of problems that exotic pet owners can face. As a small team, we talk to each other! This means that if you have a problem or a question we can deal with it quickly and sympathetically, liaising with our team when necessary.