Existing Customer, Tiq by Etiqa Insurance hakkında ne dedi?:
Great D2C Experience!
Overall, this direct-to-customer experience is excellent. The flow is pretty seamless - until when the payment option requires the usage of a hard token (DBS) which many no longer use. I recalled I...
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Your Tiq Team
Tiq by Etiqa Insurance
4 years ago
Dear Chun Leong, thank you for sharing your experience. This is invaluable feedback that can help us to improve further. We’ll share it with the wider team to do better. Making insurance as easy, clear and honest as possible is what Tiq is all about. We will continue to strive harder with customer experience as our key priority. Cheers!
Yap Chien Yien Kelvin, Tiq by Etiqa Insurance hakkında ne dedi?:
Very satisfied
Yes great!
Your Tiq Team
Tiq by Etiqa Insurance
4 years ago
Dear Kelvin , thank you for your feedback! Making insurance as easy, clear and honest as possible is what Tiq is all about. We will continue to strive harder with customer experience as our key priority. Cheers!
Thng Hwee Eng Esther, Tiq by Etiqa Insurance hakkında ne dedi?:
Clear wordings and easy to do business
Easy to do business and clear description of terms of policy in a easy to understand manner. Customer service was prompt to respond on WhatsApp
Your Tiq Team
Tiq by Etiqa Insurance
4 years ago
Dear Esther, thank you for your feedback! We feel the warmth of your kind words, and we will continue to strive harder to provide convenient protection and insurance savings plans to fulfil the needs of our customers like you. Cheers!
Dear Customer, thank you for your valuable feedback and kind words to our officers! Making insurance as easy, clear and honest as possible is what Tiq is all about. We will continue to strive harder with customer experience as our key priority. Cheers!
Just a breeze to get what I need. Love the ease of usage
Your Tiq Team
Tiq by Etiqa Insurance
4 years ago
Dear Customer, thank you for your feedback! Making insurance as easy, clear and honest as possible is what Tiq is all about. We will continue to strive harder with customer experience as our key priority. Cheers!
Kho Yee Lin Michelle, Tiq by Etiqa Insurance hakkında ne dedi?:
Great. Easy to use.
Your Tiq Team
Tiq by Etiqa Insurance
4 years ago
Dear Michelle, thank you for your feedback! Making insurance as easy, clear and honest as possible is what Tiq is all about. We will continue to strive harder with customer experience as our key priority. Cheers!
I did a referral but did not seem to recieve the referral fee
I did a referral but did not seem to recieve the referral fee
Your Tiq Team
Tiq by Etiqa Insurance
4 years ago
Dear customer, thank you for sharing your experience with us.
We are looking into this matter and will be reaching out shortly to assist you on this thoroughly.
We really appreciate your willingness and time taken to communicate, and will do our best to improve in all aspects.
Efficient service. Good followup. Value for money.
Your Tiq Team
Tiq by Etiqa Insurance
4 years ago
Dear Customer, thank you for your feedback! We feel the warmth of your kind words, and we will continue to strive harder to provide convenient protection and insurance savings plans to fulfil the needs of our customers like you. Cheers!
bought the insurance on app, and paid, but it was not registered, no email with any reference number, and it took a while to get the customer service officer to check on it.
Your Tiq Team
Tiq by Etiqa Insurance
4 years ago
Dear Customer, we sincerely apologise for the bad experience. This is invaluable feedback that can help us to improve further and we’ll share it with the wider team to do better.
If you need further assistance, please do not hesitate to reach out to us at customer.service@etiqa.com.sg. You may also call +65 6887 8777 during Monday to Friday (excluding public holidays) between 8:45am to 5:30pm if you have any queries Cheers!
Easy to complete transaction online, fuss-free and efficient follow up,
Easy to complete transaction online, fuss-free and efficient follow up. What I didnt;t like was their pop up ads interrupting my days in subsequent days - but that made me turn on block pop ups Maybe...
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Your Tiq Team
Tiq by Etiqa Insurance
4 years ago
Dear Customer, thank you for your valuable feedback and kind words! Making insurance as easy, clear and honest as possible is what Tiq is all about. We will continue to strive harder with customer experience as our key priority. We note your bad experience with pop ups and will look into improving this.
Please do not hesitate to reach out to us at customer.service@etiqa.com.sg. You may also call +65 6887 8777 during Monday to Friday (excluding public holidays) between 8:45am to 5:30pm if you have any queries. Cheers!
Making insurance as easy, clear and honest as possible is what Tiq is all about. We are the digital channel of Etiqa Insurance, an award-winning digital insurer in Singapore, with a wide range of insurance to suit your needs. Easy to buy, fast to claim.
Bizimle çalışan işletmeler adına bağımsız olarak geri bildirim topluyoruz. Platformumuz yalnızca doğrulanmış alıcılara ulaşır. Böylece gerçek müşterilere ait değerlendirmeler okuduğunuzdan emin olabilirsiniz.
Yalnızca satın alma kanıtı olan müşteriler Feefo değerlendirmesi yapabilir. Bunu, işlemlerinden hemen sonra alıcılara ulaşarak sağlıyoruz.
Değerlendirmelerin gerçek müşterilerden geldiğini, bunları bir satış veya işlemle eşleştirerek doğrularız. İnsanlar yalnızca işletmeden satın aldıktan sonra değerlendirme yapmaya davet edilir.
Değerlendirmelerin gerçek müşterilerden geldiğini, bunları bir satış veya işlemle eşleştirerek doğrularız. İnsanlar yalnızca işletmeden satın aldıktan sonra değerlendirme yapmaya davet edilir.
Making insurance as easy, clear and honest as possible is what Tiq is all about. We are the digital channel of Etiqa Insurance, an award-winning digital insurer in Singapore, with a wide range of insurance to suit your needs. Easy to buy, fast to claim.