Designers Guild Değerlendirmeler

Dear Alexandra, Thank you for shopping at Designers Guild and complimenting the efficient delivery. We look forward to serving you again! Kind regards, Misba

Dear Andrew, Thank you for your lovely feedback, we hope you continue to enjoy your cushions! Kind regards, Misba

Dear Customer, Thank you for your feedback, we will pass this on for review. We’re sorry to hear that the runner didn’t meet your expectations. For future reference, we have the exact measurements available on our website for all our products, which might help you find the perfect fit. If ever you need assistance please don’t hesitate to reach out to us directly on Live Chat or shoponlineuk@designersguild.com Kind regards, Misba

Dear Customer, Thank you for your feedback, and we truly apologize for the disappointment caused. We take all customer complaints very seriously and are glad we were able to resolve this for you by promptly arranging a return and full refund. Our warehouse team remeasured the throw upon its return and confirmed that the size variation was 6cm, which is within the accepted tolerance for hand-made items like this. Regarding the marks you mentioned, after a detailed inspection, we determined that these were a natural part of the velvet fabric and were not considered defects. We understand that these products are very much a matter of personal expectation, and we strive to ensure our descriptions are as accurate as possible. After this thorough review, the item was deemed fit for resale and was put back online. However, we completely understand your frustration, and we appreciate you bringing this to our attention. We’re committed to improving our processes to better serve our customers and ensure their satisfaction. Kind regards, Misba

Dear Judith, Thank you for your feedback. It's great to hear that the products are exactly what you wanted, and we're glad to hear the discount was a bonus! We apologize for any inconvenience caused by the UPS delivery, but we're glad to know you were able to collect your package easily. We look forward to serving you again! Kind regards, Misba

Dear Customer, Thank you for shopping at Designers Guild. We look forward to serving you again! Kind regards, Misba

Dear Customer, Thank you for your feedback. We’re delighted to hear that you're happy with your rug and that it complements your sitting room perfectly. We sincerely apologize for the delay caused by our delivery partner, as they were a day behind the estimated delivery date. However, we’re happy to note that your order was actually still delivered 6 days before the last delivery date provided in your order confirmation window. We look forward to serving you again. Kind regards, Misba

Dear Customer, Thank you for your feedback, we look forward to serving you again! Kind regards, Misba

Dear Ingrid, Thank you so much for your lovely review. We’re delighted to hear that our products have brought such joy to your home and that our website has given you that same exciting experience as visiting our store. Thank you for being a valued customer, and we look forward to bringing more colour and style into your home in the future! Kind regards, Misba

Dear Customer, Thank you for your feedback and appreciating the efficient delivery. We’re sorry to hear the thickness and size didn’t meet your expectations. We always strive to provide accurate product descriptions, and we’ll take your feedback into consideration for future improvements. We hope the item still works well for you! Kind regards, Misba