Jean, Dacia Insurance & Accident Aftercare hakkında ne dedi?:
More communication would help. I was sent a Statement of Truth via email that landed in my junk box that I wasn’t aware of and lack of telephone calls caused a delay. Nobody told me to expect it. ...
Devamını oku
0
Paylaş
RI
Richard
Feefo Tarafından Doğrulanmış
8 years ago
Richard, Dacia Insurance & Accident Aftercare hakkında ne dedi?:
not very impressed.
We had to chase to get our car back before went on holiday mainly because the insurance lost the engineer's report and they also lost my statement of truth posted back in the envelope provided.
0
Paylaş
CH
Chris
Feefo Tarafından Doğrulanmış
8 years ago
Chris, Dacia Insurance & Accident Aftercare hakkında ne dedi?:
AutoTechnics were good at the repairs, but neither of you were any good at Communication.
Are you even aware that I have communicated several times and you have not replied you are probably unaware...
Devamını oku
Anwen L
Dacia Insurance & Accident Aftercare
8 years ago
Many thanks for your feedback. We're very sorry to hear that the service you received was not our usual standard. I have informed our Customer Experience Team who will be in contact with you to discuss this further.
0
Paylaş
Güvenilir Müşteri
Feefo Tarafından Doğrulanmış
8 years ago
slow service, keen to claim personal injury money
Very slow response to arrange repairs with garage, 10 days after accident, didn't update us on progress.
Rang numerous times (6-8 times) to ask us to claim for injury even though we told them on day...
Devamını oku
Anwen L
Dacia Insurance & Accident Aftercare
8 years ago
Thank you for your feedback. We're very sorry to hear of your experience with Dacia Car Insurance, this isn't our normal standard of service. I have informed our Customer Experience Team and they will look into this and contact you shortly.
0
Paylaş
PA
Paul
Feefo Tarafından Doğrulanmış
Dulverton
8 years ago
Paul, Dacia Insurance & Accident Aftercare hakkında ne dedi?:
The whole process was handled very well indeed. Thankyou very much.
0
Paylaş
ST
Stephen
Feefo Tarafından Doğrulanmış
Aberdeen
8 years ago
Stephen, Dacia Insurance & Accident Aftercare hakkında ne dedi?:
Excellent first class service
My vehicle was hit by a delivery driver who left without trying to find out who’s car it was I was fortunate that 2 of my neighbours seen it and one took a photo I called Dacia first and the service...
Devamını oku
Anwen L
Dacia Insurance & Accident Aftercare
8 years ago
Thank you for your wonderful review. We're delighted to hear how pleased you were with the service you received and that the entire process was straight forward and efficient for you. Let us know if here is anything else we can help you with.
Bizimle çalışan işletmeler adına bağımsız olarak geri bildirim topluyoruz. Platformumuz yalnızca doğrulanmış alıcılara ulaşır. Böylece gerçek müşterilere ait değerlendirmeler okuduğunuzdan emin olabilirsiniz.
Yalnızca satın alma kanıtı olan müşteriler Feefo değerlendirmesi yapabilir. Bunu, işlemlerinden hemen sonra alıcılara ulaşarak sağlıyoruz.
Değerlendirmelerin gerçek müşterilerden geldiğini, bunları bir satış veya işlemle eşleştirerek doğrularız. İnsanlar yalnızca işletmeden satın aldıktan sonra değerlendirme yapmaya davet edilir.
Değerlendirmelerin gerçek müşterilerden geldiğini, bunları bir satış veya işlemle eşleştirerek doğrularız. İnsanlar yalnızca işletmeden satın aldıktan sonra değerlendirme yapmaya davet edilir.
