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The Cumberland Değerlendirmeler

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Kinder Banking - It's In Our Nature

Hizmet
4.8
/5
Ürün
4.9
/5

5

4

3

2

1

1,994

193

20

13

18

2,238

Geçen yıl boyunca puanlama

11,937 değerlendirmenin tümü gösteriliyor
Güvenilir Müşteri
7 years ago
Alışveriş tarihi: 20/01/2017
Always choose the Cumberland first.
The manager and staff at the Denton Holme branch are fantastic. They are always recommending the best accounts available for my investments. It’s wonderful to be able to talk to a human when you ring...

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Bob
The Cumberland
7 years ago
Thank you for taking the time to leave your feedback, we’re really pleased that you’ve had a positive experience with us in regards to your current account. We’re always appreciative of feedback, and I’ll make sure to pass your feedback on to the Denton Holme branch and Customer Service teams.

Kind regards

Bob Matthews
Customer Experience Manager
1
Paylaş
Güvenilir Müşteri
7 years ago
Alışveriş tarihi: 07/02/2017
Happy with service and mobile account access.
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Bob
The Cumberland
7 years ago
Thank you for taking the time to leave your feedback, we’re really pleased that you’ve had a positive experience with us in regards to your current account. 

Kind regards

Bob Matthews
Customer Experience Manager
0
Paylaş
MG
Mr Gourley
Longtown
7 years ago
Alışveriş tarihi: 13/02/2017
Mr Gourley, The Cumberland hakkında ne dedi?:
Just excellent
Excellent products, excellent service, ability to book an appointment on-line when I need one, very easy to used internet banking and courteous staff. What more can I say........how about "No I'm not...

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Bob
The Cumberland
7 years ago
Hello Mr Gourley

Thank you for taking the time to leave your feedback, we’re really pleased that you’ve had a positive experience with us in regards to your current account. We’re always appreciative of feedback, and I’ll make sure to pass your feedback on to the relevant team.

Kind regards

Bob Matthews
Customer Experience Manager
0
Paylaş
MW
Mr Watts
Preston
7 years ago
Alışveriş tarihi: 26/01/2017
Mr Watts, The Cumberland hakkında ne dedi?:
Excellent online service
Simple an easy to transfer money around.
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Bob
The Cumberland
7 years ago
Hello Mr Watts

Thank you for taking the time to leave your feedback, we’re really pleased that you’ve had a positive experience with us in regards to your current account and also value your comment about our mortgages. We’re always appreciative of feedback, and I’ll make sure to pass your feedback on to the relevant team.

Kind regards

Bob Matthews
Customer Experience Manager
0
Paylaş
MM
Mss Meenan
7 years ago
Alışveriş tarihi: 02/02/2017
Mss Meenan, The Cumberland hakkında ne dedi?:
Easy switch some issues about getting a e savings account set up but easy resolved
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Bob
The Cumberland
7 years ago
Hello Miss Meenan

Thank you for taking the time to leave your feedback, we’re really pleased that you’ve had a positive experience with us in regards to your current account. We’re always appreciative of feedback and ways in which we can tailor the service that we provide.

Kind regards

Bob Matthews
Customer Experience Manager
0
Paylaş
Güvenilir Müşteri
7 years ago
Alışveriş tarihi: 17/02/2017
Good customer service
Good customer service. Highly recommended. Thanks.
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Bob
The Cumberland
7 years ago
Thank you for taking the time to leave your feedback, we’re really pleased that you’ve had a positive experience with us in regards to your current account. We’re always appreciative of feedback, and I’ll make sure to pass your feedback on to the relevant team.

Kind regards

Bob Matthews
Customer Experience Manager
0
Paylaş
MC
Mr Clark
7 years ago
Alışveriş tarihi: 13/02/2017
Mr Clark, The Cumberland hakkında ne dedi?:
Fantastic local bank
From the counter staff to accessing the internet bank brilliant. Even better the current account card that you do not have to pay any charges when withdrawing money overseas!! SUPERB
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Bob
The Cumberland
7 years ago
Hello Mr Clark

Thank you for taking the time to leave your feedback, we’re really pleased that you've had a positive experience with us in regards to your current account. We're always appreciative of feedback, and I’ll make sure to pass your feedback on to the relevant team.

Kind regards

Bob Matthews
Customer Experience Manager
0
Paylaş
The Cumberland hakkında
As a cornerstone of the Cumbrian landscape for over 170 years The Cumberland is one of the region’s most familiar and trusted businesses. We’re here to create a banking experience that’s kinder to people and planet. Our business is to help people realise and achieve their financial goals. Whether it’s looking for that first place of your own, more space for your growing family, or a change of lifestyle and the challenge of running your own hospitality business, our experts can support you with straight-forward advice and an award-winning range of mortgages. We aim to provide exceptional customer experiences, and working with Feefo helps us to understand whether we’re making this happen. Thanks to all our customers who have provided us with feedback to help us continue to improve our business and help us deliver ‘kinder banking’.
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Cumberland House, Cooper Way, Carlisle, Cumbria, CA3 0JF, United Kingdom
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Feefo Trusted Service Awards

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The Cumberland hakkında
As a cornerstone of the Cumbrian landscape for over 170 years The Cumberland is one of the region’s most familiar and trusted businesses. We’re here to create a banking experience that’s kinder to people and planet. Our business is to help people realise and achieve their financial goals. Whether it’s looking for that first place of your own, more space for your growing family, or a change of lifestyle and the challenge of running your own hospitality business, our experts can support you with straight-forward advice and an award-winning range of mortgages. We aim to provide exceptional customer experiences, and working with Feefo helps us to understand whether we’re making this happen. Thanks to all our customers who have provided us with feedback to help us continue to improve our business and help us deliver ‘kinder banking’.