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thank you for taking the time to send us your feedback. We really appreciate it as it allows us to constantly improve our service. I am very sorry for the difficulties you've had using our site. I will forward your comments on to the departments supervisor and our IT team so we can look into the issues and see how we can improve them. Do let me know if there is anything further I can help you with. Tessa Biles

Thank you for taking the time to send us your feedback. We really appreciate it as it allows us to constantly review our business and see where we can improve. I am very sorry you had a negative experience purchasing insurance through us, and we would hate for any of our customers to not feel confident in our services. Therefore I am going to forward your comments on to the departments supervisor and we will see how we can improve the continuity within our branding on all documents. Tessa Biles