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Thank you very much for taking the time to send us your comments. Customer feedback is so important to us as it allows us to constantly monitor and improve our services where possible.

I have spoken with the Supervisor of our Leisure Department, who has taken a look at your quote application. It appears there was some vital missing information which in turn meant we could not provide insurance quotes for you. He is going to arrange for a team member to give you a call to get this information, and to see if we can help.

If there is anything else that we can help you with in the meantime, please do not hesitate to get in contact.

Kind regards,

Tess

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