We sincerely appreciate your business and your valuable feedback.
Ürün değerlendirmeleri
Anirudh
Chums
1 month ago
We are delighted to hear that you are happy with your item. We look forward to you shopping with Chums again soon.
Alışveriş tarihi: 08/08/2026
0
Paylaş
Güvenilir Müşteri
Feefo Tarafından Doğrulanmış
1 month ago
very user friendly. easy to follow instructions.
Anirudh
Chums
1 month ago
We truly appreciate your positive feedback, thank you for your custom.
Ürün değerlendirmeleri
Anirudh
Chums
1 month ago
We are delighted to hear that you are happy with your item. We look forward to you shopping with Chums again soon.
Alışveriş tarihi: 03/08/2026
0
Paylaş
Güvenilir Müşteri
Feefo Tarafından Doğrulanmış
1 month ago
Poor
Helen
Chums
1 month ago
Thank you for your feedback. I am sorry to hear that you felt the service you received was poor.
We strive to provide a positive experience for all our customers, so it is disappointing to learn that we did not meet your expectations on this occasion. Your feedback is important to us and will be shared with the relevant team so that we can review and improve our service.
Thank you for taking the time to let us know about your experience. We appreciate your comments and the opportunity to improve.
Ürün değerlendirmeleri
Helen
Chums
1 month ago
Thank you for your feedback. I am sorry to hear that your experience was frustrating.
I understand that you accidentally selected the wrong colour when placing your order and noticed the mistake almost immediately. It is disappointing that, despite contacting us promptly by email, you were advised that it could take several days for your message to be reviewed. I can appreciate your frustration when you then tried to resolve the issue by phone, only to incur additional call charges without achieving the outcome you wanted.
I am also sorry to hear that, once received, you were unhappy with the material of the trousers.
Your comments regarding the difficulty of amending an order, the response times for customer enquiries, and the cost and effectiveness of contacting us by telephone will be shared with the relevant teams for review. We appreciate you taking the time to let us know about your experience, as your feedback helps us identify areas where we can improve our service.
Chums has been offering its customers quality fashion, homeware and lifestyle products for over 35 years. Stocking a range of fashion brands including Farah, Regatta, Double Two and Pegasus, as well as homeware brands such as Silent Night, Christy and Belledorm, Chums are committed to delivering the best service and quality possible at an affordable price.
Bizimle çalışan işletmeler adına bağımsız olarak geri bildirim topluyoruz. Platformumuz yalnızca doğrulanmış alıcılara ulaşır. Böylece gerçek müşterilere ait değerlendirmeler okuduğunuzdan emin olabilirsiniz.
Yalnızca satın alma kanıtı olan müşteriler Feefo değerlendirmesi yapabilir. Bunu, işlemlerinden hemen sonra alıcılara ulaşarak sağlıyoruz.
Değerlendirmelerin gerçek müşterilerden geldiğini, bunları bir satış veya işlemle eşleştirerek doğrularız. İnsanlar yalnızca işletmeden satın aldıktan sonra değerlendirme yapmaya davet edilir.
Değerlendirmelerin gerçek müşterilerden geldiğini, bunları bir satış veya işlemle eşleştirerek doğrularız. İnsanlar yalnızca işletmeden satın aldıktan sonra değerlendirme yapmaya davet edilir.
Chums has been offering its customers quality fashion, homeware and lifestyle products for over 35 years. Stocking a range of fashion brands including Farah, Regatta, Double Two and Pegasus, as well as homeware brands such as Silent Night, Christy and Belledorm, Chums are committed to delivering the best service and quality possible at an affordable price.