Thank you for taking the time to leave a review. We're sorry to see that your experience did not meet expectations. As your feedback does not include any specific details, we would welcome the opportunity to learn more about what went wrong and how we can improve our service. Please contact our Customer Services team so we can assist further.
Ürün değerlendirmeleri
Helen
Chums
1 month ago
Thank you for your review. We're sorry to hear about the difficulties you've experienced receiving your order and understand how frustrating this must have been, particularly with the issue regarding the name on the parcel. Having checked your order, I can see that the parcel was collected from the parcel shop today, and I hope you are now able to enjoy your purchase. Please accept our apologies for any inconvenience caused and thank you for bringing this matter to our attention.
Thank you for your review. We're sorry to hear that you were disappointed with the quality of the shoes. We appreciate that durability is an important factor when purchasing footwear, and we're sorry that the lightweight construction has left you feeling that they may not last as expected. Your feedback is valuable to us and will be shared with our product team for consideration. Thank you for taking the time to leave your comments.
Ürün değerlendirmeleri
Helen
Chums
1 month ago
Thank you for your review. We're sorry to hear that the Pegasus Leather Waterproof Wide Fit Hiker Shoes did not meet your expectations. While we're pleased that the appearance of the shoes was appealing from the product images, we appreciate your feedback regarding the lightweight construction and sole design. Customer feedback is important to us, and we will ensure your comments are shared with our product team for review. Thank you for taking the time to share your experience.
We are grateful that you took the time out to leave us this positive review.
Ürün değerlendirmeleri
Helen
Chums
1 month ago
Thank you for your review. We're sorry to hear that one of the polo shirts had a mark on it that was only noticed after it had been worn. We're pleased to hear that the yellow polo appears to be fine. We appreciate you bringing this to our attention, and your feedback will be shared with the relevant team for review.
Chums has been offering its customers quality fashion, homeware and lifestyle products for over 35 years. Stocking a range of fashion brands including Farah, Regatta, Double Two and Pegasus, as well as homeware brands such as Silent Night, Christy and Belledorm, Chums are committed to delivering the best service and quality possible at an affordable price.
Bizimle çalışan işletmeler adına bağımsız olarak geri bildirim topluyoruz. Platformumuz yalnızca doğrulanmış alıcılara ulaşır. Böylece gerçek müşterilere ait değerlendirmeler okuduğunuzdan emin olabilirsiniz.
Yalnızca satın alma kanıtı olan müşteriler Feefo değerlendirmesi yapabilir. Bunu, işlemlerinden hemen sonra alıcılara ulaşarak sağlıyoruz.
Değerlendirmelerin gerçek müşterilerden geldiğini, bunları bir satış veya işlemle eşleştirerek doğrularız. İnsanlar yalnızca işletmeden satın aldıktan sonra değerlendirme yapmaya davet edilir.
Değerlendirmelerin gerçek müşterilerden geldiğini, bunları bir satış veya işlemle eşleştirerek doğrularız. İnsanlar yalnızca işletmeden satın aldıktan sonra değerlendirme yapmaya davet edilir.
Chums has been offering its customers quality fashion, homeware and lifestyle products for over 35 years. Stocking a range of fashion brands including Farah, Regatta, Double Two and Pegasus, as well as homeware brands such as Silent Night, Christy and Belledorm, Chums are committed to delivering the best service and quality possible at an affordable price.