Thank you for reviewing your shopping experience with Chums. We look forward to you shopping with Chums again in the near future.
Ürün değerlendirmeleri
Karen
Chums
10 days ago
Thanks for your feedback. It is such a shame your order did not meet your expectations on this occasion. Your feedback is important to us, and we will address your comments with our quality assurance and buying teams for review. I can see that both the return and refund have been processed for you, and credited back to your original method of payment. If you need any further help please get in touch.
Alışveriş tarihi: 05/09/2026
0
Paylaş
Güvenilir Müşteri
Feefo Tarafından Doğrulanmış
11 days ago
The website was not the easiest. I was buying something for the second time but it took some time to persuade the website to bring up the correct item.
Anirudh
Chums
3 days ago
We are grateful that you took the time out to leave us this positive review.
Ürün değerlendirmeleri
Anirudh
Chums
3 days ago
We are delighted to hear that you are happy with your item. We look forward to you shopping with Chums again soon.
I received my order fine but I had ordered the wrong shoes so returned them and as before you said it would take 14 days which have gone now.
Karen
Chums
10 days ago
Thanks for your feedback. I am sorry to hear that you are unhappy with the returns process and the length of time it took to receive your refund. Having investigated this matter further, I can confirm that your returned parcel was received by our warehouse and processed within the 14-day returns time frame that we advise customers to allow. A refund was subsequently issued on 11/09/26 to your original method of payment. Thank you for bringing your concerns to our attention, and please accept our apologies for any disappointment caused.
Ürün değerlendirmeleri
Karen
Chums
10 days ago
Thanks for your feedback. I am sorry to hear that you are unhappy with the returns process and the length of time it took to receive your refund. Having investigated this matter further, I can confirm that your returned parcel was received by our warehouse and processed within the 14-day returns time frame that we advise customers to allow. A refund was subsequently issued on 11/09/26 to your original method of payment. Thank you for bringing your concerns to our attention, and please accept our apologies for any disappointment caused.
Alışveriş tarihi: 01/09/2026
0
Paylaş
Güvenilir Müşteri
Feefo Tarafından Doğrulanmış
11 days ago
It was easy to order on line, and delivery was just as they said it would be, no problems
Anirudh
Chums
3 days ago
We’re really grateful and appreciate you taking the time to share your rating with us. Thanks for shopping with Chums.
Ürün değerlendirmeleri
Anirudh
Chums
3 days ago
We truly appreciate your positive feedback, thank you for your custom.
Chums has been offering its customers quality fashion, homeware and lifestyle products for over 35 years. Stocking a range of fashion brands including Farah, Regatta, Double Two and Pegasus, as well as homeware brands such as Silent Night, Christy and Belledorm, Chums are committed to delivering the best service and quality possible at an affordable price.
Bizimle çalışan işletmeler adına bağımsız olarak geri bildirim topluyoruz. Platformumuz yalnızca doğrulanmış alıcılara ulaşır. Böylece gerçek müşterilere ait değerlendirmeler okuduğunuzdan emin olabilirsiniz.
Yalnızca satın alma kanıtı olan müşteriler Feefo değerlendirmesi yapabilir. Bunu, işlemlerinden hemen sonra alıcılara ulaşarak sağlıyoruz.
Değerlendirmelerin gerçek müşterilerden geldiğini, bunları bir satış veya işlemle eşleştirerek doğrularız. İnsanlar yalnızca işletmeden satın aldıktan sonra değerlendirme yapmaya davet edilir.
Değerlendirmelerin gerçek müşterilerden geldiğini, bunları bir satış veya işlemle eşleştirerek doğrularız. İnsanlar yalnızca işletmeden satın aldıktan sonra değerlendirme yapmaya davet edilir.
Chums has been offering its customers quality fashion, homeware and lifestyle products for over 35 years. Stocking a range of fashion brands including Farah, Regatta, Double Two and Pegasus, as well as homeware brands such as Silent Night, Christy and Belledorm, Chums are committed to delivering the best service and quality possible at an affordable price.