Certainly Wood Değerlendirmeler

Thank you for your wonderful review Rita! We're delighted to hear you were happy with your purchase and that it arrived quickly. I've passed your comments onto the team, and we look forward to assisting you again in future. Kind regards, Charlotte

We are so grateful for your 5-star review and are pleased to hear you are happy with your purchase. We look forward to assisting you in future! Kind regards, Charlotte

Thank you for your wonderful review! We're delighted to hear you were happy with your purchase and that it arrived quickly. I've passed your comments onto the team, and we look forward to assisting you again in future. Kind regards, Charlotte

Thanks so much for your feedback. ! It makes our day hearing about how much our customers love our kiln dried logs and the great service they’ve received from our team. We have passed on your review to our team and look forward to assisting you in future. Kind regards, Charlotte

Thank you for your fantastic review! We’re so glad to hear that you’re enjoying our kindling. We always strive to provide high-quality products that make your fire-building experience easier and more enjoyable. If you find yourself needing kindling regularly, a subscription could be a great option for you! With a subscription, you’ll never have to worry about running out of kindling, and you can choose a delivery schedule that suits your needs. Plus, you’ll benefit from convenient, hassle-free deliveries right to your door, ensuring you’re always prepared for those cosy nights by the fire - all with a 5% discount! Thank you again for your support, and we look forward to serving you in the future. Kind regards Certainly Wood Team

Thank you so much for your kind words! We’re thrilled to hear that you find our website easy to use and appreciate the convenience of choosing your preferred delivery date. Our delivery partners work hard to ensure timely deliveries, and it’s great to know their efforts have been noticeable and we'll make sure to share this with them. It's also wonderful to hear that you’ve had positive experiences with our customer service team. We’re always here to help and will continue to provide the best service possible. Thanks again for your support!

Thank you so much for leaving such great feedback, we're really glad that the products your received met your expectations. We're also glad to see that our membership scheme is working well for you. As it's a new venture for us, please feel free to keep us updated on how the membership works out for you throughout the year. With the AM/PM service, this should have been available for you to select at the checkout, but some postcodes may be excluded, if you can give us a call when you place your next order we can take a look this for you and see what's going on! Kind regards Abbie Duce

Thanks you for taking the time to leave a review, we appreciate your feedback and we're glad to see that the service and products you received were rated as 5 stars! From your account, I can see you order more than once a year. We have recently introduced our Fire Club membership and subscription service that you may benefit from. Our subscription service makes ordering really easy and allows you to schedule in future deliveries and our Fire Club membership, when signed up, gives you a minimum of 10% off your orders plus other benefits like free AM/PM services and free product! Find more information about our Fire Club Membership here: https://www.certainlywood.co.uk/pages/membership Best wishes, Certainly Wood Team

Good morning, Thank you so much for taking the time to leave a review of your recent delivery with us, we're so happy to hear that it all went well and was excellent for you! We look forward to helping you again in future. Kind regards Abbie Duce

Thanks so much for your feedback. ! It makes our day hearing about how much our customers love our logs and the great service they’ve received from our team. We're also very happy to hear that you had a great experience with our delivery partners too and will share the feedback with our teams and look forward to assisting you in future. Kind regards Abbie Duce