Caunce O’Hara Değerlendirmeler

Hi Peter,

Thank you for the excellent review. We are delighted to hear that our products and service met your needs, if you ever have any queries about the policy our team are always happy to help.

Lucy

Schemes Account Handler

Hi Nigel,

Great to read you find our service at Caunce O'Hara smooth and efficient and you are happy with your renewal premium. For our latest offers follow us on Twitter @caunceohara

Stevie

Schemes Account Handler

Hi Stephen,

Thanks for the positive review.   I am delighted to hear you find the efficiency of the service you have received at Caunce O'Hara to be good.  We have an in house Claims department, who are as efficient, and for any queries or claims enquiries at all we are just at the end of a phone.

Donna

Schemes Director 

Hi Nick,

Thank you for the great review. Pleased to hear you were able to renew easily online via our Caunce O'Hara website and you have received your documents. 

Stevie

Schemes Account Handler

Hi Archie,

Thanks for the review and I apologise that you have not experienced the high level of customer service we provide at Caunce O'Hara.  

 I understand your call went to renewals and they immediately transferred you to new business but, as you say, you hung up.  We called straight back and then looked into a discount for you, and unfortunately you had hung up.  I believe we then called again and explained we had to briefly place you on hold to get the information/transfer a call and I apologise you felt this was not dealt with as speedily as you would have liked.

I would be happy to discuss further if you would like.

Donna

Schemes Director

Hi Scott,

Thanks for the review and I will certainly pass your comments on to Nigel.  I am delighted to hear the service we provided has been helpful and efficient.

Donna

Schemes Director