I was struggling to obtain a mortgage being self employed, but Capital Fortune were very efficient…
I was struggling to obtain a mortgage being self employed, but Capital Fortune were very efficient and professional and I got a mortgage. Very happy indeed.
Capital Fortune
Capital Fortune
11 years ago
That's a great comment and we are pleased we could assist
0
Paylaş
Güvenilir Müşteri
Feefo Tarafından Doğrulanmış
11 years ago
Excellent service. They were the only mortgage broker that coudl get me a deal.
Excellent service. They were the only mortgage broker that coudl get me a deal.
Capital Fortune
Capital Fortune
11 years ago
We are pleased we could assist and our International suite of lenders helped us on this one
1
Paylaş
Güvenilir Müşteri
Feefo Tarafından Doğrulanmış
11 years ago
Process was easy and professionally handled at all times, i was keep up to date…
Process was easy and professionally handled at all times, i was keep up to date at regular intervals and felt well cared for. Purchasing whilst living overseas has problems but not with Capital...
Devamını oku
Capital Fortune
Capital Fortune
11 years ago
Thanks for such a lovely testimonial. It is appreciated
0
Paylaş
Güvenilir Müşteri
Feefo Tarafından Doğrulanmış
11 years ago
Advice was clear and individuals helpful in answering queries.
Advice was clear and individuals helpful in answering queries.
Capital Fortune
Capital Fortune
11 years ago
Thanks for taking the time to comment
1
Paylaş
Güvenilir Müşteri
Feefo Tarafından Doğrulanmış
11 years ago
Always very helpful, courteous and thorough with every request I make... will continue to use…
Always very helpful, courteous and thorough with every request I make... will continue to use Capital Fortune for my mortgages and remortgages across my rental property portfolio.
Capital Fortune
Capital Fortune
11 years ago
We appreciate your continued support and loyalty. we understand you have choices regarding brokers and appreciate we have you as one of our long term clients
0
Paylaş
Güvenilir Müşteri
Feefo Tarafından Doğrulanmış
11 years ago
Staff too busy. Didn't get the level of service I expected. Failed to highlight a…
Staff too busy. Didn't get the level of service I expected. Failed to highlight a critical lending criteria of the mortgage lender they recommended for me. Failed to provide all the information to...
Devamını oku
Capital Fortune
Capital Fortune
11 years ago
We are brave to publish all feedback on our website and this is a really valuable learning point for us. The adviser has been spoken to regarding your comments and we clearly failed you in the service provided. This is rare - and we make no excuses. We will try even harder on the next occasion. You deserved 100% service and did not receive this. Thank you for bringing it to our attention and action has been taken.
4
Paylaş
Güvenilir Müşteri
Feefo Tarafından Doğrulanmış
11 years ago
The process took far too long and Capital Fortune could cut down this time considerably…
The process took far too long and Capital Fortune could cut down this time considerably by supplying a complete check list of items that are required from the outset , rather than requesting on an ad...
Devamını oku
Capital Fortune
Capital Fortune
11 years ago
Thanks for the feedback. It's disappointing when we don't get it right and this is a rare low grading. I've looked into this for you and note that given your circumstances we had to apply to an international offshore bank. This is unusual as we can normally place all mortgages with UK lenders. We can only pass on requests for further documentation at the time the lender requests them from us - but appreciate this became very frustrating for you. We will pass on these comments to the lender and see if next time, we can both improve the service provided.
5
Paylaş
Güvenilir Müşteri
Feefo Tarafından Doğrulanmış
11 years ago
The service was excellent, helping me through every issue, even when I changed my requirements…
The service was excellent, helping me through every issue, even when I changed my requirements in mid stream, Capital Fortune were more than helpful to meet my requirements exactly.
Capital Fortune
Capital Fortune
11 years ago
Thank you for the great feedback which is appreciated
0
Paylaş
Güvenilir Müşteri
Feefo Tarafından Doğrulanmış
11 years ago
Luke Townend was a excellent adviser thoughout the mortgage process. His colleague, Megi Strihavkova, was…
Luke Townend was a excellent adviser thoughout the mortgage process. His colleague, Megi Strihavkova, was diligent and helpful in submitting the forms and the required documentation. I would...
Devamını oku
Capital Fortune
Capital Fortune
11 years ago
We appreciate such a glowing testimonial and will pass on your comments to both Luke and Megi. Thank You!
0
Paylaş
Güvenilir Müşteri
Feefo Tarafından Doğrulanmış
11 years ago
Unusually competent cheerful helpful bunch of people. Good luck to them
Unusually competent cheerful helpful bunch of people. Good luck to them
Capital Fortune
Capital Fortune
11 years ago
Thank you for the sentiments - we try to do our absolute best!
London Mortgage Brokers Capital Fortune are award winning mortgage advisers based in the City of London. They offer a wide range of residential, buy to let and holiday let mortgages from a comprehensive range of mortgage providers. In addition, they offer a full suite of protection insurances from a number of insurance providers.
Bizimle çalışan işletmeler adına bağımsız olarak geri bildirim topluyoruz. Platformumuz yalnızca doğrulanmış alıcılara ulaşır. Böylece gerçek müşterilere ait değerlendirmeler okuduğunuzdan emin olabilirsiniz.
Yalnızca satın alma kanıtı olan müşteriler Feefo değerlendirmesi yapabilir. Bunu, işlemlerinden hemen sonra alıcılara ulaşarak sağlıyoruz.
Değerlendirmelerin gerçek müşterilerden geldiğini, bunları bir satış veya işlemle eşleştirerek doğrularız. İnsanlar yalnızca işletmeden satın aldıktan sonra değerlendirme yapmaya davet edilir.
Değerlendirmelerin gerçek müşterilerden geldiğini, bunları bir satış veya işlemle eşleştirerek doğrularız. İnsanlar yalnızca işletmeden satın aldıktan sonra değerlendirme yapmaya davet edilir.
London Mortgage Brokers Capital Fortune are award winning mortgage advisers based in the City of London. They offer a wide range of residential, buy to let and holiday let mortgages from a comprehensive range of mortgage providers. In addition, they offer a full suite of protection insurances from a number of insurance providers.