Trusted Customer, Brooks Braithwaite hakkında ne dedi?:
No communication at all
Awful. Didn’t receive a reply and then received this email asking me to review you.
Alison
Brooks Braithwaite
5 years ago
Hi Wendy,
Thank you for your feedback. We're sorry you didn't receive our reply to your question, we needed to confirm security account details to fulfil your request. Some of our emails can go into spam/junk folders. We'll re-send our email to you.
Please note all your documents can be viewed in your account area on the Petplan Sanctuary website.
If you wish to discuss this further, please don't hesitate to contact us.
Kind regards
Petplan Sanctuary Team
0
Paylaş
TC
Trusted Customer
Feefo Tarafından Doğrulanmış
6 years ago
Trusted Customer, Brooks Braithwaite hakkında ne dedi?:
Third year with Petplan, hassle free renewal and competitive price.
0
Paylaş
Güvenilir Müşteri
Feefo Tarafından Doğrulanmış
6 years ago
It’s just so easy to use, very happy with my cover plan
0
Paylaş
TC
Trusted Customer
Feefo Tarafından Doğrulanmış
6 years ago
Trusted Customer, Brooks Braithwaite hakkında ne dedi?:
Communication
I’m still waiting for my documents to be sent to me
Alison
Brooks Braithwaite
6 years ago
Hi there,
We are sorry your documents were not issued to you. We are looking into this error and hope to get these issued to you as soon as possible.
We have left a message on your voicemail to confirm your cover details.
Please don't hesitate to call us on 0345 070 1064 if you wish to discuss this further.
0
Paylaş
TC
Trusted Customer
Feefo Tarafından Doğrulanmış
6 years ago
Trusted Customer, Brooks Braithwaite hakkında ne dedi?:
A dog I boarded for a lady who was trying to rehome it had the claim refuse
Very disappointed
Hayley
Brooks Braithwaite
6 years ago
Dear Mr Fiddimore,
Thank you for your feedback and we are sorry to hear that you are not happy that your claim was refused.
Unfortunately our policies do not provide cover for animals which belong to rescue organisations.
If you would like to discuss this further please call us on 0345 070 1064.
Kind Regards,
The Petplan Sanctuary Claims team.
0
Paylaş
Güvenilir Müşteri
Feefo Tarafından Doğrulanmış
6 years ago
Very good. Quick easy tailored to my needs.
0
Paylaş
TC
Trusted Customer
Feefo Tarafından Doğrulanmış
6 years ago
Trusted Customer, Brooks Braithwaite hakkında ne dedi?:
Dog walking
Can't get through on the phone and sent an email which hasn't been responded to.
Dani
Brooks Braithwaite
6 years ago
Hi There,Thank you very much for taking time to leave your feedback and speak with us on the telephone this morning. We are always striving to provide the best possible customer service, so we will take your comments very seriously.If you need any further help with your policy or wish to discuss your cover in more detail please don't hesitate to come back to us. Our contact number is 0345 070 1064 and we are open Mon - Fri, 9am - 5:15pm.Kind RegardsThe Petplan Sanctuary Team
0
Paylaş
TC
Trusted Customer
Feefo Tarafından Doğrulanmış
6 years ago
Trusted Customer, Brooks Braithwaite hakkında ne dedi?:
Petplan has given me peace of mind in my business
Very prompt professional and helpful service. Would definitely recommend
0
Paylaş
TC
Trusted Customer
Feefo Tarafından Doğrulanmış
6 years ago
Trusted Customer, Brooks Braithwaite hakkında ne dedi?:
very friendly and helpful. will be using again next year
0
Paylaş
TC
Trusted Customer
Feefo Tarafından Doğrulanmış
6 years ago
Trusted Customer, Brooks Braithwaite hakkında ne dedi?:
Very helpful pleasant staff
Exceptional customer service would highly recommend vwry satisfied
Providing quality insurance cover for a wide range of pet businesses including dog walkers, pet sitters, groomers, kennels and catteries. Covers a wide range of species including dogs, cats and small mammals. Brooks Braithwaite are animal-risk management specialists, please contact us to discuss your insurance needs.
Bizimle çalışan işletmeler adına bağımsız olarak geri bildirim topluyoruz. Platformumuz yalnızca doğrulanmış alıcılara ulaşır. Böylece gerçek müşterilere ait değerlendirmeler okuduğunuzdan emin olabilirsiniz.
Yalnızca satın alma kanıtı olan müşteriler Feefo değerlendirmesi yapabilir. Bunu, işlemlerinden hemen sonra alıcılara ulaşarak sağlıyoruz.
Değerlendirmelerin gerçek müşterilerden geldiğini, bunları bir satış veya işlemle eşleştirerek doğrularız. İnsanlar yalnızca işletmeden satın aldıktan sonra değerlendirme yapmaya davet edilir.
Değerlendirmelerin gerçek müşterilerden geldiğini, bunları bir satış veya işlemle eşleştirerek doğrularız. İnsanlar yalnızca işletmeden satın aldıktan sonra değerlendirme yapmaya davet edilir.
Providing quality insurance cover for a wide range of pet businesses including dog walkers, pet sitters, groomers, kennels and catteries. Covers a wide range of species including dogs, cats and small mammals. Brooks Braithwaite are animal-risk management specialists, please contact us to discuss your insurance needs.