Good morning,
Thank you so much for taking the time to leave a review. I'm glad to hear that you found our website easy to use, and that you were able to get everything you needed. We're always looking to improve, so if there is any way we can get to five stars, please don't hesitate to let us know!
0
Paylaş
MH
Mr Christopher Hainey
Feefo Tarafından Doğrulanmış
5 years ago
Mr Christopher Hainey, Brooks Braithwaite hakkında ne dedi?:
Over the moon with the service
Ciaran
Brooks Braithwaite
5 years ago
Good afternoon, thank you for taking the time to leave a review, I'm glad that you had a positive experience with us, we are always striving to provide the best customer service we possibly can, so it's great to hear that it's paying off. If there is anything else that you need, please don't hesitate to get in touch by calling 0345 070 1064, between Monday - Friday, 09:00 - 17:15.
0
Paylaş
MS
Miss Sophie Smalley
Feefo Tarafından Doğrulanmış
5 years ago
Miss Sophie Smalley, Brooks Braithwaite hakkında ne dedi?:
Good service will continue payments
Good for money
Ciaran
Brooks Braithwaite
5 years ago
Good afternoon, thank you for taking the time to leave a review, I'm glad that you had a positive experience with us, we are always striving to provide the best customer service we possibly can, so it's great to hear that it's paying off. If there is anything else that you need, please don't hesitate to get in touch by calling 0345 070 1064, between Monday - Friday, 09:00 - 17:15.
0
Paylaş
MR
Mrs Sharon Robinson
Feefo Tarafından Doğrulanmış
5 years ago
Mrs Sharon Robinson, Brooks Braithwaite hakkında ne dedi?:
Yesu
Very to the point quick and proffesional
Ciaran
Brooks Braithwaite
5 years ago
Good afternoon, thank you for taking the time to leave a review, I'm glad that you had a positive experience with us, we are always striving to provide the best customer service we possibly can, so it's great to hear that it's paying off. If there is anything else that you need, please don't hesitate to get in touch by calling 0345 070 1064, between Monday - Friday, 09:00 - 17:15.
0
Paylaş
Güvenilir Müşteri
Feefo Tarafından Doğrulanmış
5 years ago
Very good service
Very helpful and easy to complete process. Immediate cover.
Ciaran
Brooks Braithwaite
5 years ago
Good afternoon, thank you for taking the time to leave a review, I'm glad that you had a positive experience with us, we are always striving to provide the best customer service we possibly can, so it's great to hear that it's paying off. If there is anything else that you need, please don't hesitate to get in touch by calling 0345 070 1064, between Monday - Friday, 09:00 - 17:15.
0
Paylaş
Güvenilir Müşteri
Feefo Tarafından Doğrulanmış
5 years ago
Tried to claim for business interruption due to loss of business because of COVID. spoke to a lovely lady who took down all the details but then heard absolutely nothing only to find out on the...
Devamını oku
Hayley
Brooks Braithwaite
5 years ago
Hi there,
We are sorry to hear that you are unhappy that we were unable to assist you with loss of business due to Covid.
Our Business Interruption cover specifically relates to Buildings damage. Some examples of the Buildings damage BI cover we offer are; fire, lightning, explosion, storm. In the event of damage to buildings by these causes that leads to a prevention of access of the building we will be able to look at a claim.
If you feel this section of cover no longer meets your needs we can remove this free of charge or, if you would like to discuss this with us in further detail please call us on 0345 070 1064.
Kind Regards,
The Petplan Sanctuary Claims team.
0
Paylaş
MN
Mr Paul Nelson
Feefo Tarafından Doğrulanmış
TD90BD
5 years ago
Yüklenen medya
(5) medyanın tümünü görüntüle
Mr Paul Nelson, Brooks Braithwaite hakkında ne dedi?:
Yes it's good cover
Very good for my needs
Ciaran
Brooks Braithwaite
5 years ago
Good afternoon, thank you for taking the time to leave a review, I'm glad that you had a positive experience with us, we are always striving to provide the best customer service we possibly can, so it's great to hear that it's paying off. If there is anything else that you need, please don't hesitate to get in touch by calling 0345 070 1064, between Monday - Friday, 09:00 - 17:15.
0
Paylaş
MA
Mrs S E Aston
Feefo Tarafından Doğrulanmış
5 years ago
Mrs S E Aston, Brooks Braithwaite hakkında ne dedi?:
no
Absolutely fabulous. They have helped right the way through the pandemic, changing our numbers and helping tremendously with our cashflow
I would recommend any time
0
Paylaş
Güvenilir Müşteri
Feefo Tarafından Doğrulanmış
5 years ago
Yes it was
The score would have been 5 ⭐️ 🌟🌟🌟🌟 however it took me several attempts to get through by phone and on 2 occasions I held on for almost half an hour but still didn’t get through.
Ciaran
Brooks Braithwaite
5 years ago
Good afternoon, thank you for taking the time to leave a review, I'm glad that you had a positive experience with us, we do apologies for how long you had to wait to get through to us. we are always striving to provide the best customer service we possibly can. If there is anything else that you need, please don't hesitate to get in touch by calling 0345 070 1064, between Monday - Friday, 09:00 - 17:15.
0
Paylaş
MD
Mrs Margaret Dixon
Feefo Tarafından Doğrulanmış
5 years ago
Mrs Margaret Dixon, Brooks Braithwaite hakkında ne dedi?:
Poor customer service
Emailed several times. One reply only received asking for information which I sent then heard nothing.
Luis
Brooks Braithwaite
5 years ago
Hi Margaret, Thank you for your feedback. I'm sorry that we were unable to respond to your second email as quickly as our first response, busy periods can slow our response times, but we are glad to see we were able to answer your query when we spoke to you on the phone. If there is anything else that you need, please don't hesitate to get in touch by calling 0345 070 1064, between Monday - Friday, 09:00 - 17:15.
Providing quality insurance cover for a wide range of pet businesses including dog walkers, pet sitters, groomers, kennels and catteries. Covers a wide range of species including dogs, cats and small mammals. Brooks Braithwaite are animal-risk management specialists, please contact us to discuss your insurance needs.
Bizimle çalışan işletmeler adına bağımsız olarak geri bildirim topluyoruz. Platformumuz yalnızca doğrulanmış alıcılara ulaşır. Böylece gerçek müşterilere ait değerlendirmeler okuduğunuzdan emin olabilirsiniz.
Yalnızca satın alma kanıtı olan müşteriler Feefo değerlendirmesi yapabilir. Bunu, işlemlerinden hemen sonra alıcılara ulaşarak sağlıyoruz.
Değerlendirmelerin gerçek müşterilerden geldiğini, bunları bir satış veya işlemle eşleştirerek doğrularız. İnsanlar yalnızca işletmeden satın aldıktan sonra değerlendirme yapmaya davet edilir.
Değerlendirmelerin gerçek müşterilerden geldiğini, bunları bir satış veya işlemle eşleştirerek doğrularız. İnsanlar yalnızca işletmeden satın aldıktan sonra değerlendirme yapmaya davet edilir.
Providing quality insurance cover for a wide range of pet businesses including dog walkers, pet sitters, groomers, kennels and catteries. Covers a wide range of species including dogs, cats and small mammals. Brooks Braithwaite are animal-risk management specialists, please contact us to discuss your insurance needs.