Feefo değerlendirmeleri nasıl toplanıyor?

Bizimle çalışan işletmeler adına bağımsız olarak geri bildirim topluyoruz. Platformumuz yalnızca doğrulanmış alıcılara ulaşır. Böylece gerçek müşterilere ait değerlendirmeler okuduğunuzdan emin olabilirsiniz.

Kimler Feefo değerlendirmesi yapabilir?

Yalnızca satın alma kanıtı olan müşteriler Feefo değerlendirmesi yapabilir. Bunu, işlemlerinden hemen sonra alıcılara ulaşarak sağlıyoruz.

Değerlendirmeleri nasıl doğruluyoruz?

Değerlendirmelerin gerçek müşterilerden geldiğini, bunları bir satış veya işlemle eşleştirerek doğrularız. İnsanlar yalnızca işletmeden satın aldıktan sonra değerlendirme yapmaya davet edilir.

Sahte değerlendirmelerle nasıl başa çıkıyoruz?

Feefo, yalnızca doğrulanmış alıcıları geri bildirim sağlamaya davet ettiğimiz için, insanların sahte değerlendirmeler yapmasını önler.

Brooks Braithwaite Değerlendirmesi | Müşteri Hizmetleri {{merchantUrl}} Değerlendirmesi | Feefo

MT

Ms Celia Tarr

Feefo Tarafından Doğrulanmış

4 years ago

Ms Celia Tarr, Brooks Braithwaite hakkında ne dedi?:

Brilliant efficient professional swrvice.

My claim waa handled perfectly. Petplans Santuary staff are polite friendly and professional. The vet myself and the dog involved all felt we got the best service anyone could ask for.. Would...

Devamını oku

Jade

Brooks Braithwaite

4 years ago

Good Morning, thank you for taking the time to leave such a kind review. We always strive to provide a consistently excellent service, and it's great to hear that your policy was dealt with in a professional manner. If you ever need to get in touch please feel free to call us on 0345 070 1064, we are open Monday - Friday, 09:00 - 17:15

0

Güvenilir Müşteri

Feefo Tarafından Doğrulanmış

4 years ago

Felt at ease

Friendly guy at the end of the phone didn’t feel it was all about the sale.

Jade

Brooks Braithwaite

4 years ago

Good Morning, thank you for taking the time to leave such a kind review. We always strive to provide a consistently excellent service, and it's great to hear that your policy was dealt with in a professional manner. If you ever need to get in touch please feel free to call us on 0345 070 1064, we are open Monday - Friday, 09:00 - 17:15

0

MG

Mr Kris Grierson

Feefo Tarafından Doğrulanmış

4 years ago

Mr Kris Grierson, Brooks Braithwaite hakkında ne dedi?:

Yes I think it was.

It was a very easy step by step process.

Ciaran

Brooks Braithwaite

4 years ago

Good Morning, thank you for taking the time to leave such a kind review. We always strive to provide a consistently excellent service, and it's great to hear that your policy was dealt with in a professional manner. If you ever need to get in touch please feel free to call us on 0345 070 1064, we are open Monday - Friday, 09:00 - 17:15.

0

MR

Mr & Mrs Reid

Feefo Tarafından Doğrulanmış

4 years ago

Mr & Mrs Reid, Brooks Braithwaite hakkında ne dedi?:

Great service, great value!

Tailored insurance for my dog walking and pet sitting business. A minor question regarding what they covered was answered immediately by email next morning after my enquiry the evening before. Staff...

Devamını oku

Martin

Brooks Braithwaite

4 years ago

Good Morning, thank you for taking the time to leave such a kind review. We always strive to provide a consistently excellent service, and it's great to hear that your policy was dealt with in a professional manner. If you ever need to get in touch please feel free to call us on 0345 070 1064, we are open Monday - Friday, 09:00 - 17:15.

0

MD

Miss Kerry Daly

Feefo Tarafından Doğrulanmış

4 years ago

Miss Kerry Daly, Brooks Braithwaite hakkında ne dedi?:

Yes

Excellent service

Ciaran

Brooks Braithwaite

4 years ago

Good Morning, thank you for taking the time to leave such a kind review. We always strive to provide a consistently excellent service, and it's great to hear that your policy was dealt with in a professional manner. If you ever need to get in touch please feel free to call us on 0345 070 1064, we are open Monday - Friday, 09:00 - 17:15.

0

Güvenilir Müşteri

Feefo Tarafından Doğrulanmış

4 years ago

Excellent service

Excellent service. Polite and helpful. Would definitely reccomment.

Ciaran

Brooks Braithwaite

4 years ago

Good Morning, thank you for taking the time to leave such a kind review. We always strive to provide a consistently excellent service, and it's great to hear that your policy was dealt with in a professional manner. If you ever need to get in touch please feel free to call us on 0345 070 1064, we are open Monday - Friday, 09:00 - 17:15.

0

MB

Mrs Linda Bowd

Feefo Tarafından Doğrulanmış

Gwent

4 years ago

Mrs Linda Bowd, Brooks Braithwaite hakkında ne dedi?:

Yes most definitely

We talked to a gentleman called Martin Barnes he guided us through everything in detail, explaining what we needed to know, without rushing us in any way, great bloke

Ciaran

Brooks Braithwaite

4 years ago

Good Morning, thank you for taking the time to leave such a kind review. We always strive to provide a consistently excellent service, and it's great to hear that your policy was dealt with in a professional manner. If you ever need to get in touch please feel free to call us on 0345 070 1064, we are open Monday - Friday, 09:00 - 17:15.

0

MH

Mrs Pauline Harrison

Feefo Tarafından Doğrulanmış

4 years ago

Mrs Pauline Harrison, Brooks Braithwaite hakkında ne dedi?:

to use and great service

Ciaran

Brooks Braithwaite

4 years ago

Good Morning, thank you for taking the time to leave such a kind review. We always strive to provide a consistently excellent service, and it's great to hear that your policy was dealt with in a professional manner. If you ever need to get in touch please feel free to call us on 0345 070 1064, we are open Monday - Friday, 09:00 - 17:15.

0

MM

Ms Christine McLeod

Feefo Tarafından Doğrulanmış

4 years ago

Ms Christine McLeod, Brooks Braithwaite hakkında ne dedi?:

I have only given a 3 because you never know how good an insurance is until you need it. Hopefully I will never need it! Buying the policy was very easy & excellent choice of options.

Ciaran

Brooks Braithwaite

4 years ago

Good Morning, Thank you for taking the time to leave your review. We always strive to provide a consistently excellent service, and it's great to hear that your experience with us so far has been simple and positive! If you ever need to get in touch please feel free to call us on 0345 070 1064, we are open Monday - Friday, 09:00 - 17:15.

0

Güvenilir Müşteri

Feefo Tarafından Doğrulanmış

4 years ago

Assume so - operative was not able to advise

No reminder that my policy had expired. Operative was unable to provide advice. The software for taking money was unable to access my bank account - I have had absolutely no issues with any other...

Devamını oku

Ciaran

Brooks Braithwaite

4 years ago

Good Morning, Thank you for taking the time to provide your review. We do take any feedback received very seriously, to make sure we are providing the best possible service to our customers. I do apologise for the experience you have had regarding the setting up of your policy. We have emailed you directly with aim to help you resolve these matters as quickly as possible, however, if we can be of any further assistance, please don't hesitate to call us on 0345 070 1064, we are open Monday - Friday, 09:00 - 17:15. Kind Regards, The Petplan Sanctuary team

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Brooks Braithwaite Değerlendirmeler

Feefo değerlendirmeleri nasıl toplanıyor?

Kimler Feefo değerlendirmesi yapabilir?

Değerlendirmeleri nasıl doğruluyoruz?

Sahte değerlendirmelerle nasıl başa çıkıyoruz?