Everytime I contact them they deal with me as an individual and someone who they know as a friend not just a customer
Tori
Bikmo
9 years ago
That's because you are an individual, Neil. No one on this earth is exactly the same so we always treat everyone as the individual they are and do our utmost to help them, whatever their needs. No one likes to be treated as a number and, frankly, we would hate to treat our customers like numbers. What's more it's always nice to have a chat with fellow cyclists and help them out as best we can. :)
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Tori
Bikmo
9 years ago
Thanks, Neil. We always do our best to ensure our policy is as good a value as it can be whilst also ensuring it covers everything our customers might need. We like to keep things simple too so are thrilled that you found it so easy to set up. :) Less time faffing with insurance- more time riding... and eating cake!
Hi there. Thanks for the great review. Our customer experience team always do their best to provide the best service they can while keeping our customers in the loop every step of the way. They'll be thrilled that it's so well appreciated.
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Tori
Bikmo
9 years ago
We're glad you found our cycling insurance so easy to set up- that was one of our main focuses, aside from providing great cycling insurance, when we first set out. So many insurance policies are over complicated by reams of forms so we, at Bikmo, were keen to cut the paperwork and keep it nice and simple. No one likes unnecessary paperwork when there are rides to be ridden and K/QOMs to beat!
Thanks, Andrew. Bikmo's IT developer, Jorj, will be over the moon that the website is so well appreciated. He was keen to make it as simple and easy to use as possible- looks like he's done a good job so far! We're glad you're so happy with the price too- less money on insurance- more money on bikes, coffee and cake! What's not to love?!
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Tori
Bikmo
9 years ago
Indeed we do like to keep things flexible here at Bikmo. As cyclists ourselves, we are forever changing kit, adding bikes (n+1 rule is key!), etc. so we knew we had to keep things flexible such that our customers could adjust their values, etc. at the click of a mouse. We were also keen to give as much cover as we could so crammed our cycling insurance policy full of lots of cycling based benefits!
Easy to change details. Very helpful customer service
Tori
Bikmo
9 years ago
Hi Ed, thanks for the review. We're glad you're so happy with our service so far. We appreciate that things change all the time- people move house, change numbers, get new bikes (n+1!), etc. so we were keen to have a system which reflected this and made it as simple and easy as possible to change details.
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Tori
Bikmo
9 years ago
Thanks, Ed. We're glad you're so happy with the price of your Bikmo cycle insurance. We are always doing our best to keep our premium costs as low as possible- less money on insurance- more money on bikey things!
Had to make a claim and it was problem free and quickly sorted out by a team of cyclists that understand your claim
Tori
Bikmo
9 years ago
Hi Andrew, thanks for the great review. Hope this message finds you well. As cyclists ourselves, we know how horrible it is to be out of the saddle so we are always keen to have claims settled as quickly as possible to get people up and rolling ASAP! Less time faffing- more time riding!
And we can't fault any part of that review. :) Thanks for taking the time to spread the Bikmo love, Mark. We're so glad you're so happy with your chosen cycling insurance! :)
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Tori
Bikmo
9 years ago
Thanks, Mark. We like to think we provide an exceptionally comprehensive cover for an exceptionally good price. Minimal cost- maximal cover. What's not to like?!
Everything to do with dealing with bikmo is a real pleasure knowledgeable staff and friendly
Tori
Bikmo
9 years ago
Aw, thanks, John. It's always been a pleasure dealing with you too. :) We're thrilled that you're so happy with the service you've received so far. If you ever need anything else, you know where we are. :)
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Tori
Bikmo
9 years ago
Thanks, John. We like to think that we provide what is arguably one of the most comprehensive cycling insurance policies out there. I think you'd be hard pushed to find a company which covers as much as we do as standard within one simple policy. We like to make sure our policy suits all cyclists too- from leisure riders to those with a more competitive streak- so we make sure we cover all bases with our cover too!
Great service and staff always able to advise in a timely manner! Highly recommend!
Tori
Bikmo
9 years ago
Hi Rob. Thanks for the great review. :) We know how cyclists hate hanging around (cake to eat, PRs to beat!) so we try to keep our customers waiting as little as possible when it comes to responding to messages, calls and settling claims. Less time waiting, more time riding.
Great service and help with setting up my account and cover
Tori
Bikmo
9 years ago
Thanks for all the stars, Peter. :) I'm glad you found us so helpful in getting your policy up and rolling and I hope our service continues to impress in the future. Remember, if you need anything, we are just a phone call/e-mail away.
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Tori
Bikmo
9 years ago
Thanks again for the stars, Peter. With our policy covering not only your bike but also your accessories and clothing/headgear, you can relax and enjoy the ride knowing you are well and truly covered.
Cycle insurance you can trust whether you ride trails, tarmac or towns. Sportive, kit and accessory cover as standard. Comprehensive cover from £3.73/month.
Bizimle çalışan işletmeler adına bağımsız olarak geri bildirim topluyoruz. Platformumuz yalnızca doğrulanmış alıcılara ulaşır. Böylece gerçek müşterilere ait değerlendirmeler okuduğunuzdan emin olabilirsiniz.
Yalnızca satın alma kanıtı olan müşteriler Feefo değerlendirmesi yapabilir. Bunu, işlemlerinden hemen sonra alıcılara ulaşarak sağlıyoruz.
Değerlendirmelerin gerçek müşterilerden geldiğini, bunları bir satış veya işlemle eşleştirerek doğrularız. İnsanlar yalnızca işletmeden satın aldıktan sonra değerlendirme yapmaya davet edilir.
Değerlendirmelerin gerçek müşterilerden geldiğini, bunları bir satış veya işlemle eşleştirerek doğrularız. İnsanlar yalnızca işletmeden satın aldıktan sonra değerlendirme yapmaya davet edilir.
Cycle insurance you can trust whether you ride trails, tarmac or towns. Sportive, kit and accessory cover as standard. Comprehensive cover from £3.73/month.