Very exceptional service..
Great communication and professional staff.
Will recommend to anyone that need satellite services
Elise
Brdy
2 years ago
Hello,
Thank you for your kind review. We're thrilled that you're happy with the service!
Kind regards
0
Paylaş
Güvenilir Müşteri
Feefo Tarafından Doğrulanmış
2 years ago
Excellent!
The agent Jesse Hil was 11 out of Ten. She listened ,was sympathetic and never panicked ,in Control and she listened and Even gave Me a New plan ,saving me approximately €9.00 per month ...
Devamını oku
Elise
Brdy
2 years ago
Hi Godfrey,
Thank you so much for your lovely review, we will be sure to pass it onto Jessie who will be thrilled to read it!
We're so glad you're happy with the service you received and that we were even able to save you some money!
All the best.
Kind regards
0
Paylaş
Güvenilir Müşteri
Feefo Tarafından Doğrulanmış
2 years ago
Brdy service - good !
Installer (Paul) was very professional/efficient, set up our replacement system perfectly, all works again - larger allocation & faster speeds as desired. Longest part was waiting for the servers to...
Devamını oku
Elise
Brdy
2 years ago
Hi there,
Thank you for your kind review, we will be sure to pass it onto Paul! We're glad to hear you're happy with the service.
Kind regards
0
Paylaş
Güvenilir Müşteri
Feefo Tarafından Doğrulanmış
2 years ago
Keeps buffing when streaming extremely frustrating
Elise
Brdy
2 years ago
Hello,
Thank you for bringing this to our attention.
Our team attempted to give you a call on Friday to check in on how the service had been so far, but we were unable to get through. Please give the team a call on 01869 222900 when you can, and we will be happy to investigate.
Kind regards
1
Paylaş
SM
Susan Macalister
Feefo Tarafından Doğrulanmış
Orkney
2 years ago
Susan Macalister, Brdy hakkında ne dedi?:
Excellent Service.
Fast, efficient, helpful. Could not have been better. The process was clearly explained and everything progressed very rapidly. Highly recommended..
Elise
Brdy
2 years ago
Hi Susan,
That's lovely to hear! Thank you for your lovely review.
Kind regards
0
Paylaş
BH
Bruce Hyde
Feefo Tarafından Doğrulanmış
tavool isle of mull
2 years ago
Bruce Hyde, Brdy hakkında ne dedi?:
first class
Elise
Brdy
2 years ago
Hi Bruce,
Thank you for your kind review. We're glad you think so!
Kind regards
0
Paylaş
KM
KAREN MAGUIRE
Feefo Tarafından Doğrulanmış
Llandeilo
2 years ago
KAREN MAGUIRE, Brdy hakkında ne dedi?:
Quite good
Quite good....after sales service just trying that as nit working very well...I thought the new WiFi would be better as told it would.....hopefully can sort.
0
Paylaş
ΕΥΣΤΑΘΙΟΣ ΜΑΛΟΥΧΟΣ
Feefo Tarafından Doğrulanmış
Aliveri Evia Island
2 years ago
ΕΥΣΤΑΘΙΟΣ ΜΑΛΟΥΧΟΣ, Brdy hakkında ne dedi?:
Very good.
Elise
Brdy
2 years ago
Hello,
Thank you for your kind review. We're glad you're happy with this service!
Kind regards
0
Paylaş
LR
LIAM ROCHE
Feefo Tarafından Doğrulanmış
Tallow Co Waterford Ireland
2 years ago
LIAM ROCHE, Brdy hakkında ne dedi?:
Excellent
Elise
Brdy
2 years ago
Hi Liam,
Thank you very much for your kind review, we're thrilled you're happy with the service!
Kind regards
0
Paylaş
NM
Nadia Mackinnon
Feefo Tarafından Doğrulanmış
Bridge of Orchy
2 years ago
Nadia Mackinnon, Brdy hakkında ne dedi?:
hope you are not in a hurry
Started the process in March and only completed the install 13/07
Elise
Brdy
2 years ago
Hi Nadia,
Thank you for taking the time to share your feedback with us. We sincerely apologise for the delays and any inconvenience you experienced during the installation process.
We understand your frustration with the extended timeline. We initially attempted to install the KVHTS system, but unfortunately the installation failed due to a lack of line of sight. Given this challenge, our team worked diligently to find an alternative solution and were able to install the two sites using Starlink with the R100 grant, an offer which was not available at the start of your process.
We appreciate your patience as we have worked through these challenges to provide you with the best possible service. We hope you are pleased with the current installation and performance of your new system.
If there are any remaining issues or if there is anything we can do to improve your experience, please do not hesitate to contact us directly. We value your feedback and are committed to ensuring your satisfaction.
We kindly ask you to reconsider your 1-star rating in light of the efforts our team has made to overcome the initial obstacles and complete the installation successfully. Your updated feedback would mean a lot to us and help others understand the dedication we put into resolving unforeseen challenges.
Thank you very much for your understanding and support.
Kind regards
We are dedicated to connecting you with high-speed, dependable wireless broadband, no matter where you are.
Experience faster speeds and exceptional customer service with Brdy.
Bizimle çalışan işletmeler adına bağımsız olarak geri bildirim topluyoruz. Platformumuz yalnızca doğrulanmış alıcılara ulaşır. Böylece gerçek müşterilere ait değerlendirmeler okuduğunuzdan emin olabilirsiniz.
Yalnızca satın alma kanıtı olan müşteriler Feefo değerlendirmesi yapabilir. Bunu, işlemlerinden hemen sonra alıcılara ulaşarak sağlıyoruz.
Değerlendirmelerin gerçek müşterilerden geldiğini, bunları bir satış veya işlemle eşleştirerek doğrularız. İnsanlar yalnızca işletmeden satın aldıktan sonra değerlendirme yapmaya davet edilir.
Değerlendirmelerin gerçek müşterilerden geldiğini, bunları bir satış veya işlemle eşleştirerek doğrularız. İnsanlar yalnızca işletmeden satın aldıktan sonra değerlendirme yapmaya davet edilir.
We are dedicated to connecting you with high-speed, dependable wireless broadband, no matter where you are.
Experience faster speeds and exceptional customer service with Brdy.