Service very good, to improve are the mails, written in Greek. EN or DE would be better.
Jessie
Brdy
2 years ago
Hi Martin!
Thank you for leaving us a positive review!
Warm regards
0
Paylaş
EZ
ENRICO GUGLELMO ZAARUOLO
Feefo Tarafından Doğrulanmış
Katsri, 700 04
2 years ago
ENRICO GUGLELMO ZAARUOLO, Brdy hakkında ne dedi?:
very prompt and professional service
advise on how to ameliorate reception inside house, and closest engineers who could assist
Elise
Brdy
2 years ago
Hi Enrico,
Thank you for taking the time to leave us this review.Best regards
0
Paylaş
Güvenilir Müşteri
Feefo Tarafından Doğrulanmış
2 years ago
Czuje się oszukana.
Dużo gorszy przesył satelitarny. Nie działają kamery, które poprzednio dobrze przekazywały obraz. Muszę zamawiać innych fachowców żeby sprawdzili co nie działa prawidłowo. Samo zainstalowanie nowego...
Devamını oku
Basia
Brdy
2 years ago
Szanowni Panstwo,
dziekujemy za mozliwosc zajecia sie Panstwa zgłoszeniem. Skontaktujemy sie z Panstwem bezposrednio aby zweryfikowac oraz usunąc usterke.
pozdrawiamy
brdy
0
Paylaş
RW
Rob Williams
Feefo Tarafından Doğrulanmış
Bridgend
2 years ago
Rob Williams, Brdy hakkında ne dedi?:
Very good service fast and efficient
Elise
Brdy
2 years ago
Hi Rob,
Thank you for taking the time to leave this kind review.
Best regards
0
Paylaş
TL
Tulchan Lodge of Glenisla Forest Ltd
Feefo Tarafından Doğrulanmış
Floda
2 years ago
Tulchan Lodge of Glenisla Forest Ltd, Brdy hakkında ne dedi?:
Still not correctly installed and working and we had a 6 weeks process already
Elise
Brdy
2 years ago
Hello,
We understand that you have experienced some challenges and we want to address your concerns in detail.
After reviewing your situation, we have confirmed that your Starlink service is fully operational and providing a reliable Internet connection. However, it appears that the issue is with the configuration of your external Wi-Fi routers, which are not part of the equipment provided by us.
Whilst we strive to support our customers to the best of our ability, the configuration of third party equipment is outside the scope of our services. Many third party routers are designed to be plug and play, requiring minimal setup. However, some may require specific configurations that we are unable to perform.
To assist you further, we have requested the make and model of your router to see if we can provide some basic troubleshooting steps. Please send us this information or pictures of your equipment as soon as possible.
We appreciate your understanding and are here to ensure that your Starlink service continues to meet your needs.
Kind regards
0
Paylaş
AL
APB AVIATION LTD
Feefo Tarafından Doğrulanmış
2 years ago
APB AVIATION LTD, Brdy hakkında ne dedi?:
Installation ok internet service rubbish
Elise
Brdy
2 years ago
Hello,
We're sorry to hear that your internet service hasn't met your expectations.
We are aware of the issues affecting some customers and have escalated your feedback to our service providers. We are working diligently to resolve this and hope to have answers soon.
Thank you for your patience and understanding.
Best regards
0
Paylaş
Güvenilir Müşteri
Feefo Tarafından Doğrulanmış
2 years ago
Competent and prompt service.
Excellent. Mr. Basakos deserves a raise.
Elise
Brdy
2 years ago
Hello,
Thank you for your kind review. We will be sure to pass on your kind words to Tasos, who will be thrilled to read it!
Best regards
0
Paylaş
AC
Anthony Curley
Feefo Tarafından Doğrulanmış
Gorey
2 years ago
Anthony Curley, Brdy hakkında ne dedi?:
Brdy is very good Internet provider and so helpful.
I extremely pleased with them and I'm glad that I chose them.
Elise
Brdy
2 years ago
Hello Anthony,
Thank you for your kind review. We're thrilled that you're happy with our service.
Warm regards
0
Paylaş
Güvenilir Müşteri
Feefo Tarafından Doğrulanmış
2 years ago
Super.
Elise
Brdy
2 years ago
Dziękujemy za miłą opinię, cieszymy się, że jest Pan zadowolony z usługi
0
Paylaş
AZ
Angeliki Zazopoulou
Feefo Tarafından Doğrulanmış
Thessaloniki
2 years ago
Angeliki Zazopoulou, Brdy hakkında ne dedi?:
Think twice check the details
I have lived the most horrible three weeks in my working life. I wanted to have internet to work from another city 45 kilometres from Thessaloniki in Greece. Internet connection never worked proper....
Devamını oku
Elise
Brdy
2 years ago
Hello ΑΓΓΕΛΙΚΗ,
We sincerely apologise for the inconvenience you’ve experienced with our service recently. We understand how frustrating it must have been to encounter connectivity issues while working remotely. We are actively working with our provider to resolve these issues as quickly as possible.
We can see that you are in discussion with our support team who are working to agree a resolution with you, thank you for your patience while they handle this.
Kind regards
AZ
Angeliki Zazopoulou
2 years ago
Thank you for your response, we are working with your team to resolved it. But we will see if your services are professional or not. We have payed technician to install the antenna and now your team want from us to pay again to sent it back. Plus payment of the used internet that it was not in the speed for both download or upload. We wait for your actions
We are dedicated to connecting you with high-speed, dependable wireless broadband, no matter where you are.
Experience faster speeds and exceptional customer service with Brdy.
Bizimle çalışan işletmeler adına bağımsız olarak geri bildirim topluyoruz. Platformumuz yalnızca doğrulanmış alıcılara ulaşır. Böylece gerçek müşterilere ait değerlendirmeler okuduğunuzdan emin olabilirsiniz.
Yalnızca satın alma kanıtı olan müşteriler Feefo değerlendirmesi yapabilir. Bunu, işlemlerinden hemen sonra alıcılara ulaşarak sağlıyoruz.
Değerlendirmelerin gerçek müşterilerden geldiğini, bunları bir satış veya işlemle eşleştirerek doğrularız. İnsanlar yalnızca işletmeden satın aldıktan sonra değerlendirme yapmaya davet edilir.
Değerlendirmelerin gerçek müşterilerden geldiğini, bunları bir satış veya işlemle eşleştirerek doğrularız. İnsanlar yalnızca işletmeden satın aldıktan sonra değerlendirme yapmaya davet edilir.
We are dedicated to connecting you with high-speed, dependable wireless broadband, no matter where you are.
Experience faster speeds and exceptional customer service with Brdy.