Feefo değerlendirmeleri nasıl toplanıyor?

Bizimle çalışan işletmeler adına bağımsız olarak geri bildirim topluyoruz. Platformumuz yalnızca doğrulanmış alıcılara ulaşır. Böylece gerçek müşterilere ait değerlendirmeler okuduğunuzdan emin olabilirsiniz.

Kimler Feefo değerlendirmesi yapabilir?

Yalnızca satın alma kanıtı olan müşteriler Feefo değerlendirmesi yapabilir. Bunu, işlemlerinden hemen sonra alıcılara ulaşarak sağlıyoruz.

Değerlendirmeleri nasıl doğruluyoruz?

Değerlendirmelerin gerçek müşterilerden geldiğini, bunları bir satış veya işlemle eşleştirerek doğrularız. İnsanlar yalnızca işletmeden satın aldıktan sonra değerlendirme yapmaya davet edilir.

Sahte değerlendirmelerle nasıl başa çıkıyoruz?

Feefo, yalnızca doğrulanmış alıcıları geri bildirim sağlamaya davet ettiğimiz için, insanların sahte değerlendirmeler yapmasını önler.

AXA Insurance İncelemeleri

298,782 değerlendirmenin tümü gösteriliyor

ROBERT PHARO

Feefo Tarafından Doğrulanmış

Nr. Pershore

1 year ago

ROBERT PHARO, AXA Insurance hakkında ne dedi?:

New customer enrolment straightforward.

Very straightforward to enlist as a new customer. Our experience starts here!

Paul

AXA Insurance

1 year ago

Hi Robert, Thanks for the great feedback about buying your new policy with AXA. I'm sorry for the delay in responding here. We're so glad you took the time to share the experience you've had with us. Have a lovely day, Paul AXA Customer Service Team

Güvenilir Müşteri

Feefo Tarafından Doğrulanmış

1 year ago

no problem seem to be good value for your money so we will see

Paul

AXA Insurance

1 year ago

Hi there, Thanks for the great feedback. I'm sorry for the delay in responding here. We're so glad you took the time to share the experience you've had with us. Have a lovely day, Paul AXA Customer Service Team

Güvenilir Müşteri

Feefo Tarafından Doğrulanmış

1 year ago

Really helpful staff.

It was so pleasant to talk to a real person who was sympathetic and explained everything so well. I assume you are referring to my home insurance but could also apply to my car insurance query.

Paul

AXA Insurance

1 year ago

Hi there, Thanks for the great feedback about your recent renewal. We're happy to have helped when you contacted us. I'm sorry for the delay in responding here. We're so glad you took the time to share the experience you've had with us. Have a lovely day, Paul AXA Customer Service Team

Güvenilir Müşteri

Feefo Tarafından Doğrulanmış

1 year ago

Pretty poor

Pretty poor. We were hit by another car and they took over 2 years to solve it all.

Jon

AXA Insurance

1 year ago

Good morning. Thanks for taking the time to leave your feedback for us and I am sorry to hear about the delay in resolving your claim. If there's anything we can help with, please get in touch anytime. Best wishes, Jon AXA Customer Service Team

Peter Allen

Feefo Tarafından Doğrulanmış

Pulborough

1 year ago

Peter Allen, AXA Insurance hakkında ne dedi?:

Cheapest quote

Come out as the cheapest quote so went with them

Paul

AXA Insurance

1 year ago

Hi Peter, Thanks for the great feedback. I'm happy that our pricing was to your liking for your new policy. I'm sorry for the delay in responding here. We're so glad you took the time to share the experience you've had with us. Have a lovely day, Paul AXA Customer Service Team

Güvenilir Müşteri

Feefo Tarafından Doğrulanmış

1 year ago

Most helpful

The ladies who l dealt with were more than helpful. I had a problem paying with my debit card &they guided me through.My son had to pay on his card eventually, but was successful.

Paul

AXA Insurance

1 year ago

Hi there, Thanks for the feedback about how you found buying your new policy with AXA. I'm happy that we were able to get the issues resolved with you. I'm sorry for the delay in responding here. We're so glad you took the time to share the experience you've had with us. Have a lovely day, Paul AXA Customer Service Team

Güvenilir Müşteri

Feefo Tarafından Doğrulanmış

1 year ago

Very pleased

Very good

Paul

AXA Insurance

1 year ago

Hi there, Thanks for the feedback about how you found buying your new policy with AXA. I'm sorry for the delay in responding here. We're so glad you took the time to share the experience you've had with us. Have a lovely day, Paul AXA Customer Service Team

Güvenilir Müşteri

Feefo Tarafından Doğrulanmış

1 year ago

Easy

Good easy website to use

Paul

AXA Insurance

1 year ago

Güvenilir Müşteri

Feefo Tarafından Doğrulanmış

1 year ago

Some companies not interested in getting new business!!

Online system easy to use and completed the purchase of car insurance policy. My current insurance was getting out of hand with their pricing, not interested in compromise although I had been with...

Devamını oku

Paul

AXA Insurance

1 year ago

Hi there, Thanks for the great feedback about buying your new policy with AXA. I'm sorry to hear that you'd had difficulties with your previous insurer. I'm sorry for the delay in responding here. We're so glad you took the time to share the experience you've had with us. Have a lovely day, Paul AXA Customer Service Team

Victor Collins

Feefo Tarafından Doğrulanmış

Petersfield

1 year ago

Victor Collins, AXA Insurance hakkında ne dedi?:

Quick and easy, and non-time consuming.

Quick and easy. We are very busy people, and time is important to us.

Paul

AXA Insurance

1 year ago

Hi Victor, Thanks for the great feedback about your recent renewal. I'm sorry for the delay in responding here. We're so glad you took the time to share the experience you've had with us. Have a lovely day, Paul AXA Customer Service Team

Değerlendirme daveti almadınız mı?

Feefo Trusted Service Awards

Bağımsız ödüllerimiz, müşteri hizmetleri alanında en iyi markaları ödüllendirmektedir. Kazananlar, müşterilerinden aldıkları puanlara göre belirlenir.

Trusted Service Awards nedir?

Feefo değerlendirmelerine neden güvenmelisiniz?

Feefo hakkında daha fazla bilgi alın

AXA Insurance Değerlendirmeler

Feefo değerlendirmeleri nasıl toplanıyor?

Kimler Feefo değerlendirmesi yapabilir?

Değerlendirmeleri nasıl doğruluyoruz?

Sahte değerlendirmelerle nasıl başa çıkıyoruz?