Feefo değerlendirmeleri nasıl toplanıyor?

Bizimle çalışan işletmeler adına bağımsız olarak geri bildirim topluyoruz. Platformumuz yalnızca doğrulanmış alıcılara ulaşır. Böylece gerçek müşterilere ait değerlendirmeler okuduğunuzdan emin olabilirsiniz.

Kimler Feefo değerlendirmesi yapabilir?

Yalnızca satın alma kanıtı olan müşteriler Feefo değerlendirmesi yapabilir. Bunu, işlemlerinden hemen sonra alıcılara ulaşarak sağlıyoruz.

Değerlendirmeleri nasıl doğruluyoruz?

Değerlendirmelerin gerçek müşterilerden geldiğini, bunları bir satış veya işlemle eşleştirerek doğrularız. İnsanlar yalnızca işletmeden satın aldıktan sonra değerlendirme yapmaya davet edilir.

Sahte değerlendirmelerle nasıl başa çıkıyoruz?

Feefo, yalnızca doğrulanmış alıcıları geri bildirim sağlamaya davet ettiğimiz için, insanların sahte değerlendirmeler yapmasını önler.

AXA Insurance Değerlendirmesi | Müşteri Hizmetleri {{merchantUrl}} Değerlendirmesi | Feefo

298,783 değerlendirmenin tümü gösteriliyor

Güvenilir Müşteri

Feefo Tarafından Doğrulanmış

1 year ago

Good

Very good, I have my 2 cars ensured with AXA,

Paul

AXA Insurance

1 year ago

Hi there, Thanks for the great feedback. I'm sorry for the delay in responding here. We're so glad you took the time to share the experience you've had with us. Have a lovely day, Paul AXA Customer Service Team

Güvenilir Müşteri

Feefo Tarafından Doğrulanmış

1 year ago

A fair deal.

I was more than satisfied with the service l received and trust that my continued loyalty will be reflected without the need to make sudden unjustified price rises in my policy after a few years.This...

Devamını oku

Paul

AXA Insurance

1 year ago

Hi there, Thanks for the great feedback about your recent renewal. I'm sorry for the delay in responding here. We're so glad you took the time to share the experience you've had with us. Have a lovely day, Paul AXA Customer Service Team

Güvenilir Müşteri

Feefo Tarafından Doğrulanmış

1 year ago

Need more communication

It would of been nice to speak to someone and to be able to get insurance documents through the post with more information on them

Paul

AXA Insurance

1 year ago

Hi there, Thanks for the feedback. I'm sorry for the delay in responding here and that you didn't feel the communication you received met your expectations. If you need posted documents, you can select these using your AXA online account. Just log in and select 'Policy documents' from the left-hand side of the main page and then choose 'Change document preference' to get started. You'll then be able to select future documents by post. You can also print out your documents from your online account if you have a printer at home. We're so glad you took the time to share the experience you've had with us. Have a lovely day, Paul AXA Customer Service Team

Leonard Culling

Feefo Tarafından Doğrulanmış

Andover

1 year ago

Leonard Culling, AXA Insurance hakkında ne dedi?:

A nice surprise

Nice to be recognised as a valued customer with lower renewal quotes for both my house and car insurance.

Paul

AXA Insurance

1 year ago

Hi Leonard, Thanks for the great feedback about your recent renewal. I'm sorry for the delay in responding here. We're so glad you took the time to share the experience you've had with us. Have a lovely day, Paul AXA Customer Service Team

Barbara Nutting

Feefo Tarafından Doğrulanmış

Hednesford Staffs.

1 year ago

Barbara Nutting, AXA Insurance hakkında ne dedi?:

Renewal

Excellent service always renews automatic so I don't forget to do it and always at a great price, I would highly recommend AXA for your insurance needs.

Paul

AXA Insurance

1 year ago

Hi Barbara, Thanks for the great feedback about your recent renewal. I'm sorry for the delay in responding here. We're so glad you took the time to share the experience you've had with us. Have a lovely day, Paul AXA Customer Service Team

Güvenilir Müşteri

Feefo Tarafından Doğrulanmış

1 year ago

Renewal

Ok would have been good if I was offered a discount for continuing with the policy

Paul

AXA Insurance

1 year ago

Hi there, Thanks for the feedback about your recent renewal. I'm sorry for the delay in responding here and that no discount was available this year for you. We're so glad you took the time to share the experience you've had with us. Have a lovely day, Paul AXA Customer Service Team

Edwin Clarke

Feefo Tarafından Doğrulanmış

Lowestoft

1 year ago

Edwin Clarke, AXA Insurance hakkında ne dedi?:

Good buy

Very good and automatic renew which is good very haappy

Paul

AXA Insurance

1 year ago

Hi Edwin, Thanks for the great feedback about your recent renewal. I'm sorry for the delay in responding here. We're so glad you took the time to share the experience you've had with us. Have a lovely day, Paul AXA Customer Service Team

Melvyn Hewitt

Feefo Tarafından Doğrulanmış

Dunstable

1 year ago

Melvyn Hewitt, AXA Insurance hakkında ne dedi?:

Was easy to complete

Nice and easy to complete the transaction.

Paul

AXA Insurance

1 year ago

Hi Melvyn, Thanks for the great feedback about your recent renewal. We're so glad you took the time to share the experience you've had with us. Have a lovely day, Paul AXA Customer Service Team

Ivon Chapman

Feefo Tarafından Doğrulanmış

York

1 year ago

Ivon Chapman, AXA Insurance hakkında ne dedi?:

Simple process

Simple straightforward renewal process and price was right, finally a company that recognises the importance of keeping their customers !

Adam

AXA Insurance

1 year ago

Hi there, Ivon. Thank you for taking the time to leave us your feedback. It's great to hear that you've found the renewal process simple to do and that the price was right. If you need any help in the future, feel free to get in touch. Best wishes, Adam, AXA Customer Service Team.

Güvenilir Müşteri

Feefo Tarafından Doğrulanmış

1 year ago

Poor

I have not had to claim with AXA so do not have end to end experience. However I have found the complaints team to be unhelpful and disinterested. I won't be remaining with them next year.

Gary

AXA Insurance

1 year ago

Hello and thanks for getting in touch. I'm sorry to see you were unhappy after our investigation into your recent complaint. I can see that the Customer Resolution Team has contacted you with any steps available to you should you be unhappy with the response we've sent you. Take care and have a lovely day, Gary AXA Customer Service Team

Değerlendirme daveti almadınız mı?

Feefo Trusted Service Awards

Bağımsız ödüllerimiz, müşteri hizmetleri alanında en iyi markaları ödüllendirmektedir. Kazananlar, müşterilerinden aldıkları puanlara göre belirlenir.

Trusted Service Awards nedir?

Feefo değerlendirmelerine neden güvenmelisiniz?

Feefo hakkında daha fazla bilgi alın

AXA Insurance Değerlendirmeler

Feefo değerlendirmeleri nasıl toplanıyor?

Kimler Feefo değerlendirmesi yapabilir?

Değerlendirmeleri nasıl doğruluyoruz?

Sahte değerlendirmelerle nasıl başa çıkıyoruz?