Had to chase you after 10 days to dispatch the paid for order.
Kate
Yellow Shield
9 years ago
Hi there, thanks for taking the time to leave feedback. Please accept my apologies that your order arrived late, the lead time on this item should have been 3 working days however on this occasion there was an error in our system that meant your order was delayed. I can see, however, that after contacting us your order was despatched immediately on an overnight service. Please accept my apologies once again, all the best.
I ordered a wheelie bin online from this company and 2 weeks later it had not arrived. Customer services did a good job to investigate the problem. It turned out that the courier had lost our order...