Brilliant service even to the point they phoned me to see if I’d made a mistake with my order which I had. Lovely lady sorted things out even organised the refund, very far and few the companies that...
อ่านเพิ่มเติม
Xmas Direct
XmasDirect
4 years ago
Thank you for taking the time to leave us such great feedback Brian. We are so glad we could sort your order out for you and to hear that it arrived with you so quickly. Best Wishes, Rachael.
วันที่ซื้อ: 05/10/2022
0
แบ่งปัน
JS
John Sanderson
ตรวจสอบ#โดย #Feefo #แล้ว
4 years ago
John Sanderson พูดเกี่ยวกับ XmasDirect ว่าอย่างไร:
Shoddy. Beware shoppers beware. Listen to the other reviews nefore you secede to buy.
Xmas Direct
XmasDirect
4 years ago
Hello Jane, thank you for taking the time to leave us a review. As per our email correspondence we can only offer a collection or paid return in cases where the item is faulty. We fully appreciate you are unhappy with the garland but we cannot agree that the garland doesn't represent a true likeness to the picture online as all of our garland pictures are taken by our in-house photographer. All of our garlands will come in packed condition and do require some time spent to fluff out the branches to achieve your desired results. The photo you attached to this review is of a small section at the end of the garland and does not appear to be fluffed. You are certainly welcome to return both the garlands to us and we will refund you the cost of the garland and your original postage.
Fantastic service , and such a wide choice of goods .
Customer service very good .
Our last outdoor lights were on for 3 or 4 hours per day from November until Easter 2 years running , until they...
อ่านเพิ่มเติม
Xmas Direct
XmasDirect
4 years ago
Thank you for taking the time to leave us such a lovely review. We are very happy to hear your last set of lights lasted you so long. Best Wishes, Rachael.
This is the third time I've bought lights from Xmas Direct and each time I have been delighted with the service, delivery and the quality of the lights. Thank you.
Xmas Direct
XmasDirect
4 years ago
Thank you for the fantastic review. We are so pleased to hear you are happy with our service and products. Best Wishes, Rachael.