In the words of Diana Ross, " I'm still waiting." I waited all day yesterday, no delivery. I checked today, still at depot. Very poor service.
Fiona
XmasDirect
5 years ago
I have checked your package and can see that you signed for it yesterday morning - 7th January. The service you paid for was our standard delivery which is 2 - 3 working days which your parcel has arrived within. Whilst I am of course very sorry that you are unhappy, I believe we have delivered exactly the service which we promised. kind regards Fiona
MB
Mr Stuart Barnes
5 years ago
I did indeed receive the delivery yesterday. However, I was told to expect delivery the previous day, when I tracked the delivery online with DPD.That was why I was so disappointed, having wasted so much time waiting for a delivery that did not happen.
I have now had the first chance to inspect the lights. I can confirm that one set is working perfectly. They all appear to be made of extremely sturdy construction. I am really looking forward to the next festive season, when they will all be able to show their 'sparkling' glory to all our neighbours.
I shall have no hesitation in recommending your company to one and all!! I am a proud Cornishman happily resident in Wales.
Second time I've purchased from Xmas Direct, customer service was faultless, products are good quality, and the range of extension leads cable splitter connectors allows a lot more creativity than...
Excellent - they were able to provide light bulbs for an obsolete set of Christmas lights. Good product descriptions on the web site. Fair prices and very prompt delivery. Highly recommended.
