Post Office Shop คำวิจารณ์

Good afternoon,

Thank you for your feedback.

Please accept my apologies that you were unhappy with the time taken for your order to arrive with you.

Unfortunately, the courier encountered an unexpected error when attempting to deliver your order which meant that it was then delayed for a short period.

As a result of this, a refund on your delivery charge was authorised and processed for you on the 19/04/18.

Please accept my further apologies for any inconvenience this has caused you.

Kind regards,

Sam

Post Office Shop Customer Care Team 

Good afternoon,

Thank you for your feedback.

Please accept my apologies that you were unhappy with the amount of packaging that your order arrived in and that you were unhappy that the Presentation Packs featured a variety of stamp values.

I have made sure to pass your comments regarding the amount of packaging used for your order onto our warehouse team so that this can be more appropriately adjusted to suit items in future.

In regards to your feedback on the variety of stamp denominations used in our Presentation Packs, this is unfortunately unable to be adjusted as this is how the Royal Mail have intentionally produced these collectible items.

Kind regards,

Sam

Post Office Shop Customer Care Team