Not the most rapid service but quick to respond when I checked up on the order. Friendly correspondence!
Stuart
The Worm that Turned (worm.co.uk)
1 month ago
Thank you for your feedback. We do try to keep up with orders and normally they are despatched within 1-2 working days of receipt. I can see you ordered just before the Bank Holiday Monday and it is likely there was a bit of a backlog so this took another 2 days to leave us. Please accept our apologies for this and glad that you and your gift recipient liked the product.
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Stuart
The Worm that Turned (worm.co.uk)
1 month ago
Thank you for your feedback. It's an heirloom piece for sure and obviously important to have a beautiful spray when it is so dry! Try and rinse it every now and then to make sure leaves etc are not clogging up the rose.
Thanks for your feedback and apologies for the delayed response, but we were out of stock for a while and wanted to check your comments.
The lid is deliberately tight to prevent odours escaping. I presume thats is what is meant by 'sticks'?
With regards to the handle getting stained I presume this is when adding fresh items to the bucket? I think if you wipe up any spillage after use then there should be no stains and personally I think a wooden handle is preferable to plastic. Either way thank you for your product feedback, it is appreciated.
You are the only business who would post to Australia however parcel has not yet arrived. I have had these gloves from RHS in 2017 and they have been excellent. Hopefully new stock will be same...
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Stuart
The Worm that Turned (worm.co.uk)
1 month ago
Thanks for your feedback. We will keep an eye on the tracking as our information is that it was due to leave on 8th May, but seems to stop at that point. Hopefully it has not got caught up in customs, but please do email our customer service team if it's not arrived shortly as it's only been a few days.
ลูกค้าที่ไว้วางใจได้
1 month ago
Pleased to report my 3 pairs of RHS gloves arrived at my home 20/5.
Your furniture in Meil looks great on today's email.
Thank you for your comment, however we're not quite following it as the spade has a curve as per the picture on the product page. We will follow up with you directly though just to make sure we can understand why this merited 3 stars.
ลูกค้าที่ไว้วางใจได้
1 month ago
Shape of blade good, but blade too flat, I feel it should be more spade shaped. D.H.
Stuart
The Worm that Turned (worm.co.uk)
14 days ago
Thanks for your further update and sorry we missed this but the blade is flat on purpose as it is designed to split perennials. A curve would not split them as well. If you need more of a planting trowel then I would suggest this https://www.worm.co.uk/collections/small-hand-tools/products/sneeboer-old-dutch-style-planting-trowel
Highly recomended, they were very efficient. A present to replace a set of lights accidently trimmed with the hedge. Hard to find six hour timer, 72 days battery life, fit and forget. The hedge was...
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0
แบ่งปัน
ลูกค้าที่ไว้วางใจได้
1 month ago
วันที่ซื้อ: 08/05/2025
Very prompt service.
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0
แบ่งปัน
PC
Peter Cobrin
Dover
1 month ago
วันที่ซื้อ: 02/05/2025
Peter Cobrin พูดเกี่ยวกับ The Worm that Turned (worm.co.uk) ว่าอย่างไร:
From ordering to delivering everything went smoothly. Excellent delivery firm who kept me in the loop throughout the process.
The bench was extremely easy to assemble and the instructions very easy...
Our aim is to help revitalise your outdoor space. Whatever the size, be it a tiny balcony or a country estate.
Either in the shop or online, you'll find a carefully selected range of outdoor decor, furniture and gifts awaits you.
Our aim is to help revitalise your outdoor space. Whatever the size, be it a tiny balcony or a country estate.
Either in the shop or online, you'll find a carefully selected range of outdoor decor, furniture and gifts awaits you.