Hi. Thank you for your honest feedback — I’m really sorry to hear that you were disappointed with the collection. We always aim to ensure our product images are a true reflection of what you’ll receive, so I completely understand how frustrating it must have been to feel let down when it arrived. Your comments about the colouring and quality have been noted, and I’ll make sure they’re passed on to our product team for review. We truly value your opinion, especially as a returning customer, and I’m sorry this experience hasn’t lived up to the standard you’ve come to expect. You’re very welcome to return the collection for a full refund. Thanks, Sally
