Easy and efficient booking on the phone, all done in 20 minutes.
The agent was extremely knowledgeable and consulted her fellow consultant on items she did not know. Very pleasant and reassuring to...
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Amanda Bruno
Wendy Wu Tours
4 months ago
Dear Leslie,
Thank you very much for your kind feedback. Our team will be thrilled to hear your comments.
Warm regards,
Julia @ Customer Relations Wendy Wu Tours
วันที่ซื้อ: 19/02/2026
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4 months ago
Great staff who were very helpful.
Amanda Bruno
Wendy Wu Tours
4 months ago
Dear Customer,
Thank you for your kind 5-star review. Our team will be happy to hear your feedback.
Warm regards,
Julia @ Customer Relations Wendy Wu Tours
The whole booking from start to finish was a breeze with Zoe. She was very patient with me struggling with emails and attachments. I must be getting old!! Anyway she was very informative with any...
อ่านเพิ่มเติม
Amanda Bruno
Wendy Wu Tours
4 months ago
Dear Customer,
Thank you very much for your wonderful feedback.
We’re delighted to hear that Zoe made your booking experience smooth and reassuring. Your kind words about her patience and support will mean a great deal to her.
Warm regards,
Julia @ Customer Relations Wendy Wu Tours
Wendy Wu provided my wife and I with exceptional service
We did have an issue before our trip and their empathy and understanding was exceptional
Amanda Bruno
Wendy Wu Tours
4 months ago
Dear Wayne,
Thank you very much for your kind words and 5-star review. I’m sure our team will be delighted to know that their support and empathy made such a positive impact during a challenging situation.
Warm regards,
Julia @ Customer Relations Wendy Wu Tours
I booked a trip online and paid the deposit.
Very easy.
Amanda Bruno
Wendy Wu Tours
4 months ago
Dear Customer,
Thank you very much for your lovely 5-star review. We are looking forward to welcome you on our tour soon.
Warm regards,
Julia @ Customer Relations Wendy Wu Tours
Exceptional service Tour guides extremely knowledgeable and helpful
Amanda Bruno
Wendy Wu Tours
4 months ago
Dear Customer!
Thank you very much for your lovely 5- star review. We appreciate and value your loyalty and support.
Warm regards,
Julia @ Customer Relations Wendy Wu Tours
Excellent customer service over the phone(Zoe) and IT platform extremely easy and efficient to navigate.
Amanda Bruno
Wendy Wu Tours
4 months ago
Dear Angela,
Thank you so much for this fantastic 5-star review! I am sure Zoe will be happy to learn of your feedback.
Warm regards,
Julia @ Customer Relations Wendy Wu Tours
Their tours are absolutely terrific, but I was not happy with a recent online ‘chat’ that did not answer my initial question, and turned into a chat-mediated booking.
It was all conducted so...
อ่านเพิ่มเติม
Amanda Bruno
Wendy Wu Tours
4 months ago
Dear Customer,
Thank you for your feedback. Please rest assured it has been taken on board. We are thrilled to learn that you find our tours terrific. We appreciate your loyalty and support.
Warm regards,
Julia @ Customer Relations Wendy Wu Tours
fantastic everything you could want in a holiday. One thing you should be able to tip who you want and give it to that special person who has made your experience that much better and not be told how...
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Amanda Bruno
Wendy Wu Tours
4 months ago
Dear Customer,
Thank you for your lovely 5-star review. We are thrilled that your holiday was fantastic. We appreciate and value your feedback as it will helps us to refine our tours.
Warm regards,
Julia @ Customer Relations Wendy Wu Tours
Excellent service, web site very easy to navigate, questions answered quickly and simple to pay deposit, countdown to our trip. Have logged onto our Wendy Wu Portal and love it. Very easy to navigate...
อ่านเพิ่มเติม
Amanda Bruno
Wendy Wu Tours
4 months ago
Dear Trevor,
Thank you so much for your wonderful feedback! We’re delighted to hear that our portal made the booking process smooth and straightforward. We really appreciate your kind words about the design — it means a lot to our team.
Warm regards,
Julia @ Customer Relations Wendy Wu Tours
Wendy Wu Tours is Australia's Number 1 Tour Operator to China and Japan and a leading specialist tour operator to Southeast Asia, the Indian Subcontinent, Latin America, Central Asia, the Middle East and Europe.
Wendy Wu Tours is Australia's Number 1 Tour Operator to China and Japan and a leading specialist tour operator to Southeast Asia, the Indian Subcontinent, Latin America, Central Asia, the Middle East and Europe.