Transaction was delayed and then declined. Wallex could not do much about this.
Rachel
Wallex
2 days ago
Hi there, thank you for your feedback. We're sorry to hear about your experience and are actively reviewing the situation. In the meantime, feel free to approach your Account Manager for any additional assistance.
Thank you for your understanding, and we remain committed to continue being your trusted partner and delivering the support you deserve.
We truly appreciate your 5-star rating and for choosing Wallex! Your satisfaction is at the core of what we do, and we look forward to your continued support.
Thank you for choosing Wallex and taking the time to leave us a 5-star rating! Your satisfaction is what fuels us to continue to deliver the best to you.
รีวิวสินค้า
0
แบ่งปัน
ลูกค้าที่ไว้วางใจได้
9 days ago
วันที่ซื้อ: 25/08/2025
รีวิวสินค้า
Rachel
Wallex
2 days ago
Thank you for choosing Wallex and taking the time to leave us a 5-star rating! Your satisfaction is what fuels us to continue to deliver the best to you.
For outgoing remittances, beneficiary is able to receive funds same day. How ever, daily cut off time at 2pm is too early. It will be an add on points if cut off time can be extended.
A very prompt and cooperative service team. My queries were addressed quickly, and the staff were both professional and helpful throughout the process. Excellent customer support experience.