The lady who picked up the phone was brilliant so easy to get you through the cover very good.
0
แบ่งปัน
ลูกค้าที่ไว้วางใจได้
10 years ago
Single Trip cover including pre-exsisting conditions
I had been having trouble obtaining insurance foe a cruise. After contacting numerous companies and being asked the same questions time after time the result was always the same. They wouldn't cover...
อ่านเพิ่มเติม
0
แบ่งปัน
ลูกค้าที่ไว้วางใจได้
10 years ago
the service good
the service good
0
แบ่งปัน
ลูกค้าที่ไว้วางใจได้
10 years ago
Good n simple
Simple way to go for an insurance. But taking the
quote could be more user friendly and certificate should be published in pdf format.
I have to say at least one of the staff was helpful. 1st attempt I was emailed to say policy was live. Then I got an email to say there is a problem. 2nd attempt it did not add the caravan cover....
อ่านเพิ่มเติม
Adam
Voyager Insurance Services
10 years ago
Hi Thanks for your feedback. Having investigated this I can see that what has happened is that you purchased one policy which was your personal travel insurance and this was processed normally, hence why you received an email saying it was live.
You then tried to purchase a second policy foe European Breakdown Cover and there was an issue with the payment being collected by SagePay, hence why you received an email from the system correctly telling you that there had been a problem.
The European Breakdown Cover policy does cover caravans, assuming they meet the dimensions on the policy, however it requires the user to tick the appropriate box to add that to their policy and pay the additional premium, which you hadn't done. So in your case the policy you attempted to buy did not cover caravans.
I hope that clears up any confusion. If you would like any further clarification please call the office on 01483 562 662
0
แบ่งปัน
ลูกค้าที่ไว้วางใจได้
10 years ago
Great service on holiday insurance
Friendly clear and helpful advice from a local company, no automated queues just lovely people with a good product.
Adam
Voyager Insurance Services
10 years ago
Hi, thanks for your kind feedback, I'm glad that we were able to help
Very good precise and friendly information given. No pressure was applied and the policy that i took out for annual multi trip travel insurance with medical screening was better than i already had. ...
อ่านเพิ่มเติม
0
แบ่งปัน
ลูกค้าที่ไว้วางใจได้
10 years ago
Good
0
แบ่งปัน
ลูกค้าที่ไว้วางใจได้
10 years ago
Summer Holiday 2015
Received a quick and effortless service
0
แบ่งปัน
ลูกค้าที่ไว้วางใจได้
10 years ago
Happy customer
Was happy with the service provided. Was quite straightforward. Staff courteous.
Voyager Insurance has proudly been providing high quality, great value, multi-award-winning Travel Insurance and other leisure insurance products for over 20 years.
Voyager Insurance has proudly been providing high quality, great value, multi-award-winning Travel Insurance and other leisure insurance products for over 20 years.
