As always they found me exactly what I was looking for. Apart from one small glitch (not having the correct reference number for Paris train ticket) everything went smoothly. We were panicky at the...
Brilliant booking and confirmation service.
All documentation was correct and arrived well in time before our trip
Viva were always on hand to help with any queries.
Hotel rooms could of been a...
The information flow, updates and service were excellent from the very beginning. Once our holiday began, everything worked like clockwork. Great holiday - great service.
Very impresssd withe knowledge of the staff when I phoned to ask further details abnout my forthcoming holiday. Issue quickly sorted and they went beyond expected to make sure I had a good trip
Transfers were excellent, prompt comfortable and private. Hotel More was a great place to stay even though there was some building work going on. The Tara Hotel in Montenegro was the most soulless...
Over all I enjoyed the views and locations, however the trains you booked us on specially the 4 hour trip from Tirano to Chur had no restaurant or drink bar and that was confirmed being told by the...
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Shubhang Gupta
Viva Holidays
9 years ago
I would like to thank you for your correspondence received regarding your holiday booked through our agency, and further to my acknowledgement. I regret to learn that you were not satisfied with our level of service We value our customer’s feedback very highly and rely on such comments to allow us a real insight into the service we provide please could you email your complaint on support@viva-holidays.co.uk our customer service manager will get in touch with you.
