Everything that was advertised regarding the 5 plus star holiday was as it was advertised and even more. Hotel accommodations were outstanding proximity to train station was ideal. Situation of Hotel...
Excellent interesting trip. All went really well with connections. Super central hotels in both cities.
Viva Holidays
Viva Holidays
8 years ago
Good to hear you are pleased with our product and level of our service, we rely on such comments to allow us a real insight into the service we provide, and glad to know you had an excellent trip.
Wonderful holiday, hotels were both good and clean. Staff at Viva were friendly and very helpful. Only downside was a stop in Bangkok on the journey home which was not shown on travel details making...
We received excellent service throughout our holiday. From our initial phone call to Viva, transfers , Cruise and Hotel everything on this holiday went so smoothly we will not hesitate to use...
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Viva Holidays
Viva Holidays
8 years ago
Good to hear you are pleased with our product and level of our service, we rely on such comments to allow us a real insight into the service we provide, and glad to know you had a hassle free holiday.
Very unforgiving over a wrong booking, except to charge more.
Viva Holidays
Viva Holidays
8 years ago
Thank you for your feedback Kevin we are sorry to hear about booking experience, can you please send your complaint to support@viva-holidays.co.uk our customer service manager will get in touch with you straightway.
The holiday was excellent the hotel at Niagra being the best as we decided to upgrade to a Falls view room it was a much bigger room than the one in New York. The Amtrack train journey from Niagra...