vitabright products r always 1st class and actually do what it says on the container i have bought similar products from different companies in the past but always found them lacking in the fact they...
Your email was misleading re your free offer and your customer service person wasn’t helpful.
Shen
VitaBright
4 years ago
Good Morning,
I hope you are well. I'm not sure if you received my previous email.
From reading your FeeFo review, I wanted to personally get in touch to say, I'm sorry to hear you found our offer email misleading.
When we launch a brand new product, we inform our customers of this launch and the great unique offer we have. The cost of the free bottle is in fact 100% free, however, the cost of shipping has to be covered by the customer as we still have costs for the courier and we require your address to be able to send out the free bottle of your chose, to you.
I do apologise if my Customer Service colleague didn't make this clear or if they weren't helpful.
We do pride ourselves on a top-level customer service and our aim is to have happy, satisfied customers while providing them with excellent quality supplements at a reasonable price.
If you aren't satisfied or if you require anything else, please do let me know as I'd like to resolve this for you and leave you feeling satisfied with VitaBright.
Looking forward to hearing from you.
James
Head Customer Service
VitaBright
Fast and simple service which I have used a few times now and have not had any problems so far and their products seem to be a lot high strength compared to other products you may get on the high...
