Offers a good cover and is easy to renew. I haven't had to claim yet to can't actually say how good they are at dealing with claims.
Francesca
Muddy Paws
9 years ago
Thanks so much for taking the time to leave us a review.
We hope to provide you with a 5* service, if and when it comes to claiming please contact us on admin@vetsmedicover.co.uk if you need any help hurrying things along.
Thank you for leaving us a review. We hope that your experience with us will show you we offer value for money! If you need anything please contact us at admin@vetsmedicover.co.uk.
I have had VetsMediCover for my 2 cats for some years now and choose to have a high level of cover. Although many would consider this expensive I believe it is worth it as you never know what is...
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Francesca
Muddy Paws
9 years ago
Dear Charlotte,
Thank you so much for this informative review. Great to hear that you think we offer good service as a vet nurse as you know best!
Very good but it does take a bit longer to pay for treatment than I have ex...
Very good but it does take a bit longer to pay for treatment than I have experienced with other pet insurers that I have used in the past.
Saying that though they are very good.
Francesca
Muddy Paws
9 years ago
Dear Mr Fisher,
Thank you so much for leaving feedback with you. Shame to hear that we take a little longer than expected to pay, this is not our usual service. In the future do email us directly on admin@vetsmedicover.co.uk to alert us to the delay and we will hurry things along.
If you need anything in the meantime, do get in touch.
Costly especially for older pets. Explanation of queries regarding payment...
Costly especially for older pets. Explanation of queries regarding payments not always straightforward or easy to understand. They do however deal with your query fairly quickly
VetsMediCover does not come cheap, but is worth every penny. Staff are efficient; helpful; genuinely interested and responsive on the telephone. The service is swift and you are kept informed of the...
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Francesca
Muddy Paws
9 years ago
Thank you so much for leaving this review! The team love to hear that they are appreciated!
If you need us again in the future, please email admin@vetsmedicover.co.uk or call us on the usual number.
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