I loved the personal note from Toby. The pods work perfect in my Nespresso machine and the beautiful aroma of the coffee when you first open the packet....heavenly!
Toby
Urban Brew
8 years ago
Super happy to hear you love Urban Brew Sharon. Thanks! Ryan :)
Do yourself a favor and place an order. You won't be disappointed.
Fantastic customer service. From the time the order was placed I was constantly updated as to progress of order. Delivery was faster than expected. Well packaged with a lovely note and gift. And the...
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Toby
Urban Brew
8 years ago
I can’t thank you enough for your kind words, Fran! Ryan :)
Delivery etc was fine but I find the coffee so far disappointing, struggle to say why but prefer the capsules I currently use.
Toby
Urban Brew
8 years ago
Hi Bob, sorry for the late reply, I have been traveling. Fair review, sometimes it’s hard to compete with your favourite! One thing to keep in mind is that once our taste buds become accustomed to something (i.e. coffee which you have been drinking for years), sometimes anything different can take a bit of getting used to, regardless of whether it is in fact better or worse. Sometimes it’s taken me a few days of drinking something new to realise that I like. This may or may not apply to you, but just something to keep in mind. Thanks, Toby : )
Coffee is great! Service is efficient and has a great personal approach
Toby
Urban Brew
8 years ago
Wow, you just made our day, thank you so much, Robyn. Ryan :)
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ลูกค้าที่ไว้วางใจได้
8 years ago
Highly recommended
The quality of the product was fantastic and the customer service was outstanding. It's great to deal with a company that has a conscience and that values it's customers and their experience. A+++
Toby
Urban Brew
8 years ago
Thanks Kendall, it really does mean a lot to us when we hear such positive comment. Ryan :)