Universal Fans คำวิจารณ์

Hi there, Sincere apologies for the experience you had with the delivery of your order. While transport is beyond our scope, rest assured this was raised with our partnered courier and we have been in frequent communication regarding the estimated time of arrival of this item to your shipping place. As we’ve mentioned in previous communications, we’re happy to give you a refund or ship you another fan. From your correspondence we can see you were happy to proceed with the second option, therefore, one of our members of the customer service team will be in touch soon to arrange the delivery of a new fan. Once again, we're sorry for the misunderstanding and would encourage you to get in touch with us for further assistance in case it’s required. Regards, The team at Universal Fans