TruffleShuffle.com คำวิจารณ์

Hi Amyxoxo, Please read the following email from yourselves very slowly paying particular attention to the sentence "We recommend returned items are sent back to us via Royal Mail recorded delivery or via first class with proof of postage." ----- Hi Thanks for your email and many thanks for your recent order with us. Sincere apologies the size is unsuitable on this occasion - you are more than welcome to return the t-shirt for an exchange or refund. Do you still have the invoice which arrived with your item? Please complete the returns section of your invoice and pop it back along with your return. If you do not have the invoice, not to worry – please include a short covering note, including your name, order number and how you wish to proceed with the unsuitable item and we can arrange that for you as soon as we receive it back. We recommend returned items are sent back to us via Royal Mail recorded delivery or via first class with proof of postage. This means you are fully protected against any problems which may occur while the item is making its way back to us. I hope that helps and if you have any further questions please don’t hesitate to ask. Kindest Regards Charlie ----- I can confirm that the replacement T-Shirt has now been received and that too is over 2" smaller than the on-line sizing guide, but I did allow for this by ordering a large one. As I said in my initial feedback "A very frustrating purchasing experience with TruffleShuffle." I have also now altered my rating from POOR to BAD due to your refusal to accept honest criticism.