TruffleShuffle.com คำวิจารณ์

Hi, thanks for your recent order with us and sincere apologies to hear of the trouble with the sweet on this occasion. We put in a sweet in with every order and this rarely affects orders, we're ever so sorry your order was affected especially as the item was intended as a gift - we can't apologise enough for the disappointment and inconvenience this issue has caused. To enable us to get this sorted for you, could you please send an email to help@truffleshuffle.co.uk. We look forward to hearing from you to get this resolved and if you have any further questions, please don't hesitate to ask. Kindest regards, Charlie xoxo  

Hi, thanks for your recent order with us and sincere apologies to hear you were not entirely happy with the sweaters you recently purchased from us. I'm afraid it seems we were unaware of the fault with one of the items in this instance and can't apologise enough for the disappointment and inconvenience this issue has caused. We would usually ask you to contact us via email, prior to returning the item/s so that we have the opportunity to resolve the issue as best as we can for you, however I can see we have already received both the sweaters back and issued a refund as requested. Sincere apologies again for the disappointment with your order, please do get in touch if you have any other questions or if we can help further in any way - help@truffleshuffle.co.uk. Kindest regards, Charlie xoxo