We were very happy with our price for the cruise. Heather got back to us very quickly with the price
Karen King
Cruise Megastore /Travel Megastore
7 years ago
Thank you for your feedback, we appreciate your time and will certainly let Heather know of your comments. We look forward to booking you again in the future.
I had a fairly good experience, but they got my partner's name wrong on the booking confirmation and it took 2 phone calls and an email to fix. It also took a week to fix. The agent also told me I...
อ่านเพิ่มเติม
Karen King
Cruise Megastore /Travel Megastore
7 years ago
Thanks for sharing your feedback; we truly welcome all responses so we can better understand how we can create a more positive experience for our members. We will be in touch soon.
วันที่ซื้อ: 26/04/2019
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แบ่งปัน
ลูกค้าที่ไว้วางใจได้
7 years ago
I felt the consultant could have been better at active listening as there was quite a few times that my situation needed to be repeated. Otherwise he was polite and quite enthusiastic and my needs...
อ่านเพิ่มเติม
Karen King
Cruise Megastore /Travel Megastore
7 years ago
We appreciate you taking the time to provide us feedback, thank you.
Thank you for your feedback, we appreciate your time and will certainly let Jalan know of your comments. We look forward to booking you again in the future.
I booked three balcony cabins and each confirmation had the surnames incorrect in the booking. I did not feel confident in booking again as I had to check everything as too many errors.
Karen King
Cruise Megastore /Travel Megastore
7 years ago
I’m sorry to hear about your experience we’re normally known for our exceptional attention to detail, and we regret that we missed the mark. We will contact you shortly to discuss this further.