Heather was Amazing from start to finish!! She followed up on all my requests and was extremely helpful.
I will happily continue to use cruise mega store and tell anyone who is taking a cruise to do...
อ่านเพิ่มเติม
Karen King
Cruise Megastore /Travel Megastore
7 years ago
We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to serving you again!
This is the second time we've used Megastore and it won't be the last. We were looked after by Mark Laus who was very friendly and courteous as well as knowledgeable. and he got us a great price....
อ่านเพิ่มเติม
Karen King
Cruise Megastore /Travel Megastore
7 years ago
We love to see when our members are happy and enjoying using our services! I’ll be sure to pass on the positive review.
I loved how our consultant was so determined find us the right cruise for us and that suited our time off to actually go on this cruise took a lot of time and especially to find our other guests...
อ่านเพิ่มเติม
Karen King
Cruise Megastore /Travel Megastore
7 years ago
Ensuring that our members have a positive experience right from the beginning is our top priority and we are glad to see you are happy! We will certainly let Denny know of your comments and we can’t wait to help you book your next holiday!
Ok your initial service was unacceptable and the worse I have experienced. It took over 5 days and repeated phone calls from me to be heard. Need to look at your process nd phone messaging and for...
อ่านเพิ่มเติม
Karen King
Cruise Megastore /Travel Megastore
7 years ago
Thank you for letting us know about this, your feedback helps us get better. We are so pleased that your experience with Heather has been very good, we will certainly let her know.
The young lady who helped book this cruise did everything to help us with this cruise, and we are looking forward to cruising away next year.
Yes, we will use Cruise Megastore again.
Karen King
Cruise Megastore /Travel Megastore
7 years ago
We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to serving you again!
Staff retention or staff changing role - I am dealing with the third consultant and have to go through and explain and request information every time with the newer consultant.
Company Representative
Cruise Megastore /Travel Megastore
7 years ago
We are always looking at how we can better assist our members, so we thank you for your feedback. I will be sure to pass your comments onto the correct department.