There was considerable confusion associated with this booking. I was offered a 241 deal via SMS and "out of the blue". This seemed a little unusual, but I was able to confirm that it was a valid...
อ่านเพิ่มเติม
Company Representative
Cruise Megastore /Travel Megastore
7 years ago
I’m sorry to learn you had a poor experience in the beginning. We’ve been in business for many years, and even though we serve thousands of customers a week, we strive to create the best possible individual experience for all our members. Thanks for sharing your feedback; we truly welcome all responses so we can better understand how we can create a more positive experience for our members.
I’m sorry to hear about your experience we’re normally known for our exceptional attention to detail, and we regret that we missed the mark on this occasion. Please rest assured your details have been updated.
Ange was wonderful when we booked 10/10. But since the Pacific Jewel cruises have been cancelled I feel your company hs had care factor of 0/10, very disappointing
Company Representative
Cruise Megastore /Travel Megastore
7 years ago
We appreciate your feedback and would like to learn more about your experience. We will touch base with your shortly and look forward to speaking with you soon.
I received a return call within 24 hours and the staff member Angeline was exceptionally helpful in answering all of my questions. She also contacted the cruise liner to clarify a question I had...
อ่านเพิ่มเติม
Company Representative
Cruise Megastore /Travel Megastore
7 years ago
Thank you for your feedback, we appreciate your time and will certainly let Angelina know of your comments. We look forward to booking you again in the future
Our initial conversation was very impressive. Jason Gibson has a very pleasant communicating style. We felt what he was saying was the truth and we decided to go ahead even though we normally would...
อ่านเพิ่มเติม
Company Representative
Cruise Megastore /Travel Megastore
7 years ago
We are pleased to know that you are happy with your experience and the service received. And we thank you for taking the time to leave your review.
I contacted Cruise Megastore because of a great offer I received by text. I was disappointed to find that offer had apparently sold out. The other prices I was offered were the same as other sellers....
อ่านเพิ่มเติม
Company Representative
Cruise Megastore /Travel Megastore
7 years ago
Thanks for sharing your feedback; we truly welcome all responses so we can better understand how we can create a more positive experience for our members and I will make sure Sara-Jane gets the recognition she deserves.