Overall the service was OK but they got my name wrong using Joelene instead of Noelene. This maybe the reason my cards were declined, I gave up after a number of telephone calls. I wanted Cruise...
They have not kept communication about itinerary up to date. They do not reply to my emails. Have asked more than once for our updated itinerary but still havent got it.
Company Representative
Cruise Megastore /Travel Megastore
7 years ago
Thank for your response, we appreciate your feedback and we will be in touch to further respond to your comments.
The follow up was absolutely fantastic nothing was too much trouble, so even when a different cruise cost a bit more we were able to negotiate a better deal.
Happy days will certainly refer any...
อ่านเพิ่มเติม
Company Representative
Cruise Megastore /Travel Megastore
7 years ago
Thank you for your feedback, we appreciate your time and will certainly let Louisa know of your comments. We look forward to booking you again in the future.
The consultant I talked to was very friendly and courteous and my booking was carried out quickly and efficiently.
Company Representative
Cruise Megastore /Travel Megastore
7 years ago
Thanks for leaving such a wonderful review. We are glad that you enjoyed our services; our dedicated agents will be pleased to learn of your positive feedback.
I thought the service could have been better, especially the stuff up with travel insurance which was billed to our credit card instead of someone else’s!
Company Representative
Cruise Megastore /Travel Megastore
7 years ago
I’m sorry to hear about your experience we’re normally known for our exceptional attention to detail. We will contact you shortly to discuss this further.